Fix Rescheduling in Request Forms, Blueprints, and Duplication
Situation
When creating new work items from a blueprint, via duplication, or through a request form, you might notice that the resulting dates can sometimes differ from what you expect. This usually occurs due to assignments or dependencies included in your new items. Below, you can find how you can check and fix unexpected rescheduling for your work items created from templates.
Troubleshooting
Assignees
Wrike automatically reschedules tasks that overlap with non-working days in the assignee’s work schedule, shifting dates forward according to the number of non-working days, while preserving the task's original duration.
To check if your task's schedule is affected by the assignee's schedule, go to the date picker and look for any greyed out dates. Such dates reflect the assignee's work schedule calendar exceptions.
To avoid automatic task rescheduling, you can try one of the following options:
- Update the user's personal work schedule to remove particular calendar exceptions for the users assigned to the task.
- Update account-wide work schedule to remove particular calendar exceptions.
- Remove all assignees.
- Change the task schedule manually to update its start or end dates.
- Account admins can enable a Wrike Labs feature to disable automatic task rescheduling caused by work schedules or assignees changes altogether.
Dependencies
Dependency conflicts in your template can cause rescheduling to go wrong when a new item is created from this template.
To check your template for any dependency conflicts, go to Gantt Chart view and look for any red arrows on the timeline.
To fix the schedule for your items created from a template, you can try the following:
- If conflicts are present, resolve them to ensure the project duration remains consistent. It can be done by removing the conflicting dependencies marked with red arrows, rescheduling tasks or moving them.
- Remove all the dependencies and duplicate the template without them to check if the new item based on the modified template has the correct schedule.
Tip: You can duplicate your template to test dependency removal. This will preserve the dependencies in your original template setup.