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Expired Trials

This page is for account owners who need to manage an expired trial.

Situation

You see a "Your trial has ended" pop-up when you log in to your Wrike workspace.

Cause

When you sign up for a new Wrike account, you can have a trial period of any subscription type, allowing you to try out the features available with this subscription, free of charge. You can purchase a subscription or downgrade to a Free plan at any point during the trial period. If you don’t make any changes to the subscription, your trial account gets suspended after the free trial period expires.

Solution

There are two ways to solve this:

Note

Team plan trial account cannot be downgraded to a Free plan due to architectural differences in feature packages.

To switch to the Free plan:

  1. Log in to your account and click See plans in the pop-up that appears.

  2. Click the Get the Free plan option.

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Contact Support

If you need any additional information or assistance, contact our Support Team.

If you want to delete your account please follow the instructions described here - Deleting Your Account

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