Purchasing, Upgrading, and Managing Subscription
There are five types of Wrike accounts:
Free accounts are made for individuals or teams of up to five that need project management software
Team accounts are great for teams of up to 25 that need effective team management
Business Plus accounts are ideal for teams that want advanced functionality and customization options
Enterprise Standard accounts are made for teams that need advanced security options
Enterprise Pinnacle accounts are perfect for teams that need the most advanced work management and security features
Tip
Check out our help page on Types of Licenses to find out more about the types of user licenses that you can have on your Wrike account.
Below are details on purchasing a paid subscription, upgrading, or updating an account. You can also learn more about what's available in each plan on our pricing page.
Account owners can purchase a Team account from the workspace:
Click your profile image in the sidebar. 1
Important
If you're the owner of multiple Wrike accounts, make sure you're currently in the relevant account. When you click the profile image, the name of the current account appears with a checkmark in the Accounts section.
Select Settings from the drop-down menu. 2
Click Subscription in the left panel. 3
On the Subscription page, click Choose a plan to purchase a subscription. 4
On the Choose your plan page, click on Select Team to buy a Team plan. 5
You'll then be able to follow the prompts to purchase a Team account. You'll be asked to enter your credit card details and confirm your account before making the purchase.
Account owners can purchase Business Plus accounts with up to 200 seats online. To purchase a Business account for more than 200 users, please contact us directly.
To purchase online:
Click your profile image in the sidebar. 1
Important
If you're the owner of multiple Wrike accounts, make sure you're currently in the relevant account. When you click the profile image, the name of the current account appears with a checkmark in the Accounts section.
Select Settings from the drop-down. 2
Click Subscription in the left panel. 3
On the Subscription page, click Choose a plan to purchase a subscription. 4
On the Choose your plan page, click on Select Business to buy a Business plan. 5
You'll be able to follow the prompts to purchase a Business Plus account. You'll be asked to enter your credit card details and confirm your account before purchasing.
If you'd prefer to speak to us when purchasing an Enterprise Standard and Enterprise Pinnacle accounts or would like to add more seats to an existing plan, we can help you. Call us at 1-877-77-WRIKE or 1-650-318-3551.
If you want to downgrade your accounts to a lower plan or reduce the number of seats, in most cases, you need to contact your Renewals Manager or Account Manager.
Owners of some accounts can self-downgrade through account settings.
Important
Self-downgrade is available to Professional and Business Plus accounts and legacy Professional and Business accounts that meet all of the following conditions:
The account has a yearly subscription
The account has no more than 15 paid seats
The account doesn't have any add-ons and extra services
The contract is renewable
All available downgrade options include:
Business Plus and Legacy Business accounts can downgrade to the Professional plan and/or reduce the number of seats
Professional accounts can reduce the number of seats
Additionally, self-downgrade is available to Wrike Team accounts with up to 25 seats. It's possible to reduce the number of seats on these accounts.
Click your profile image in the sidebar.
Select Settings from the drop-down menu.
Click Subscription in the left panel.
Click the Update subscription button.
A new page will open where you can select the updated number of users under the Select your team size.
Select a different subscription plan if applicable.
Confirm your decision in the pop-up that appears.
The subscription updates that you made during the self-downgrade will become effective on the date of your next subscription renewal.