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Purchasing, Upgrading, and Managing Subscription

Overview

There are five types of Wrike accounts:

  • Free accounts are made for individuals or teams of up to five that need project management software

  • Professional accounts are great for teams of up to 15 that need increased functionality

  • Business Plus accounts are ideal for teams that want advanced functionality and customization options

  • Enterprise Standard accounts are made for teams that need advanced security options

  • Enterprise Pinnacle accounts are perfect for teams that need the most advanced work management and security features

Tip

Check out our help page on Types of Licenses to find out more about the types of user licenses that you can have on your Wrike account.

Below are details on purchasing a paid subscription, upgrading, or updating an account. You can also learn more about what's available in each plan on our pricing page.

Purchasing Professional accounts

Purchase online

Account owners can purchase a Professional account from the workspace:

  1. Click your profile image in the upper-right corner of your workspace

    Important

    If you're the owner of multiple Wrike accounts, make sure you're currently in the relevant account. When you click the profile image, the name of the current account appears with a checkmark in the Accounts section.

  2. Select Settings from the drop-down menu

  3. Click Subscription in the left panel

  4. Click Purchase subscription

You'll then be able to follow the prompts to purchase a Professional account. You'll be asked to enter your credit card details and confirm your account before making the purchase.

Contact us

If you're interested in purchasing a Professional account or adding more seats to an existing one, we can help you get set up. Give us a call at 1-877-77-WRIKE or 1-650-318-3551.

Purchasing Business Plus accounts

Purchase online

Account owners can purchase Business Plus accounts with up to 15 seats online. To purchase a Business account for more than 15 users, please contact us directly.

To purchase online:

  1. Click your profile image in the upper-right corner of your workspace

    Important

    If you're the owner of multiple Wrike accounts, make sure you're currently in the relevant account. When you click the profile image, the name of the current account appears with a checkmark in the Accounts section.

  2. Select Settings from the drop-down

  3. Click Subscription in the left panel

  4. Click Purchase subscription

You'll be able to follow the prompts to purchase a Business Plus account. You'll be asked to enter your credit card details and confirm your account before purchasing.

Contact us

If you're interested in purchasing a Business Plus account or adding more seats to an existing one, we can help you get set up. Give us a call at 1-877-77-WRIKE or 1-650-318-3551.

Purchasing Enterprise Standard and Enterprise Pinnacle accounts

If you're interested in purchasing an Enterprise account or adding more seats to an existing one, we can help you get set up. Give us a call at 1-877-77-WRIKE or 1-650-318-3551.

Update and downgrade your subscription

If you want to downgrade your accounts to a lower plan or reduce the number of seats, in most cases, you need to contact your Renewals Manager or Account Manager.

Owners of some accounts can self-downgrade through account settings.

Important

The self-downgrade is available to Professional and Business Plus accounts and legacy Professional and Business accounts that meet all of the following conditions:

  • The account has a yearly subscription

  • The account has no more than 15 paid seats

  • The account doesn't have any add-ons and extra services

  • The date of subscription and the date in the contract are the same

  • The contract is renewable

All available downgrade options include:

  • Business Plus and Legacy Business accounts can downgrade to the Professional plan and/or reduce the number of seats

  • Professional accounts can reduce the number of seats

Additionally, self-downgrade is available to Wrike Team accounts with up to 25 seats. It's possible to reduce the number of seats on these accounts.

  1. Click your profile image in the upper-right corner of your workspace

  2. Select Settings from the drop-down menu

  3. Click Subscription in the left panel

  4. Click the Update subscription button

  5. A new page will open where you can select the updated number of users under the Select your team size

  6. Select a different subscription plan if applicable

  7. Confirm your decision in the pop-up that appears

The subscription updates that you made during the self-downgrade will become effective on the date of your next subscription renewal.

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