[From Wrike] The New Wrike Experience is now in Labs! 📦

Elaine, Lisa

How do you determine where certain Tools are actually located?  What I mean is how do you see what Space something is assigned to?  I cannot find a properties view or anything that shows the information about a tool to know it's home location or other info. You can move it to another space, but you can't see what space it is currently assigned to.

Here's an example of what I mean. A community member asked about how to move dashboards to a different space. I provided the answer of using the Move function. However, it doesn't show you where it currently lives, and there is no visual way of determining other than going through each Space and trying to find it. 

If I go to the Home screen, and then go to Dashboards, I have all of my dashboards which I can select from the drop down menu on the top left (see below).

But if I want to know what Space they actually belong to, there is no easy way of seeing this. If I go to the Move menu in the top right, I get a selection of Spaces that I can move it to. But I really would like it to show me what Space it currently lives in. Here is what the Move dialog looks like:

Why don't you put at the top, Move "Executive" From "Personal" To:  (or better yet, switch to a Settings dialog approach; more on this below).  

Or just put a title bar at the top above "Move..." that shows the current space highlighted.  Something that makes it clear where it currently lives so you can find it, make a proper decision about moving it, etc. This would be very helpful.

The same thing applies to Calendars.

Workload charts, on the other hand, have this feature. With Workloads, you edit the Settings for them which include the space location.

So here, it is clear how I can see and change the space. In this case, there is no Move command, just a Settings dialog. This is not how the calendars and dashboards work, so it is very inconsistent.  I would prefer that the concept of Settings be used consistently and "Moving" a tool such as a dashboard or renaming it is done just like it is in the workloads; through the Settings dialog. This also makes it possible for future extension of additional settings easily added to the UI. This would clean up the UI flow, make it more consistent, and would allow users to find things easier since it would be a standard UI experience.

Sara Allen

I am not sure what you mean by missing tabs. I run the desktop app and have at least 5 tabs open at all times.

If you are running Wrike in a web browser, you can open multiple browser tabs as well. If you are on the Home page, you can Ctrl+Click (on Windows) to launch a space or tool (or any link really) in a new browser tab.

Does this help? Or am I missing what you mean by missing tabs?

I'd like to request an option or a change to how links open in the new experience. In order to help maintain efficiency in navigation, there are certain links that should, or at least provide an option, open in a new tab not change in the current tab.

For example, if I am looking at one of my dashboards and I want to go to a particular item (project or task) to see more info, I don't want to navigate away from the dashboard; I would prefer to open the project in a new tab.

Here is a link to a project from a dashboard widget:

I interpret this link as launching a new window or tab. This is an icon that means to jump out to a destination. Most of the time when I see this online it opens in a new tab or window. 

In the Wrike desktop app, it doesn't behave this way. It navigates in the current tab. This is not helpful if I want to stay on my dashboard and open 1 project or task at a time from my dashboard to check on it's latest status.

I even tried Ctrl+Click but that didn't work either.

I don't want to have to go back and forth and keep reloading my dashboard over and over in order to check on the items listed in the dashboard. With no way to open it separately, these links are useless to me. I have to open another tab and manually navigate to find the project or task in question, for each one I'm looking up.

I'd like those links to open in a new tab as the icon suggests. Or even better for flexibility for everyone, make it an app user setting to open links in same window or new window.

Hello again, everyone! Thank you for your continued feedback here 🙌

Jason Pontius Jen

Thanks so much for the use cases you provided, it definitely makes sense. One additional question from the team: is it important for you to see the result of this quick search in a hierarchical view, or would a flat list (with the path to each of the projects) work as well?

Jason Pontius

As for the Tools location, as Ivan mentioned here, providing the ability to see the parent Space from within the Tool is one of the things that the team is going to address in the future steps of the New Experience, as well as bringing more consistency to the Move option across all tools.

Thank you for your suggestion regarding the links, it's now been passed on to the team! 

Sara Allen Thank you for reaching out! Could you please explain in a little more detail about why you can’t use tabs with the New Experience?

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Lisa  A hierarchical view would be great. When doing a search that returns a long list of results, it is difficult to scroll through them trying to find the one you want. If you know enough about what you are looking for it isn't a big deal, but if you can't remember the entire name and so you are doing a broad search the results are cumbersome. Hierarchical view would help this.

I fully agree with Jason Pontius on the hierarchical view!  Otherwise, for us, this would be an endless list.  The hierarchy will give context and structure when viewing.

Jason Pontius Thank you for adding the feedback.  We are definitely on the same page. 

Lisa  I would like to keep the logic that exists in the Classic view to filter the results. 

I definitely like the ability to limit to a single workspace as that is helpful since I am an admin with many spaces in my list that I don't typically want to look at; but I often need to find a group of projects with similar names, or see a section of projects, which is where the filter is helpful.

Thanks!

Hey Team Wrike!

Just hopped off a call about this, but wanted to also document the feedback we have for this in the thread. 

Some Concerns:

• No ability to adjust filters for completed or cancelled projects
• Have to go to the menu page to navigate between spaces, resulting in more clicks
• We created our organizational structure with spaces in mind. The ability to move quickly and easily across them made creating multiple spaces for each team is the perfect solution for us. With multiple spaces (GU has 30+ spaces), we now need to go back to the home page to navigate to any of them. We also need to go through and manually organize them, since there is no auto-organization anymore (i.e. alphabetical order). Really love the ability to hide the spaces, though, and hope that continues across all the ways the spaces are viewable.
• Can’t read whole space name in the Home screen, troublesome for similarly named spaces
• The limited amount of recent projects make it difficult to navigate to all of your projects and forces dashboards to be the sole way of managing multiple projects across spaces, but when working through dashboards,Wrike’s system will determine which cross-tagged space it will take you to when expanding a project to view the tasks, increasing the clicking around to manage all projects. 
• The simplified folder tree at the top is a duplicate of the left hand nav bar of the space and takes away easy access to dashboards and reports. 
• No auto-organization in the pinned items section (all dashboards, projects, and folders are lumped together)

Potential Solutions:

• Keep the home page as an additional asset, but bring back the ability to navigate between spaces in the workspace to minimize multiple clicks between projects. Could bring back the left hand nav bar with the option to hide spaces like in the new home page, or a ‘collapse all’ selection to minimize all the dropdowns and only show spaces. Definitely keep the 'hide space' feature, love it!
• Add back filter options for cancelled and completed projects
• Include dashboard and reports icons in the top nav bar next to the home and inbox icons to minimize clicks

Thanks for hearing all of our feedback on this, really looking forward to the final product and appreciate your collaboration!

Everything Jason Pontius said...

and Hilary Koss "Keep the home page as an additional asset, but bring back the ability to navigate between spaces in the workspace to minimize multiple clicks between projects. Could bring back the left hand nav bar with the option to hide spaces like in the new home page, or a ‘collapse all’ selection to minimize all the dropdowns and only show spaces. Definitely keep the 'hide space' feature, love it!"

I really missed the time tracking visible at all times on the top bar.

Like some others noted, I would like to add the option to continue using the folder tree on the left-hand nav. With the users we work with, adoption was hard, and folders is how they navigate in all their tools. Removing that may damage the adoption and usage of the tool. 

I'd also like a rough timeline for this release. 

Thanks,

Nich

I don't like that you cannot get to other sibling tools once you are in a tool accessed within a space. Here is what I mean:

I have a Workload chart in a space with it pinned to the home screen. I can click on it from the home screen and go directly to this one workload. This is fine. However, now that I am in this one workload inside its space, I can only access other tools that live in this space. I can't jump to all of my workloads. There is no navigation to go to Workloads, only to the space. So if I want to see other workloads that don't live in this space I can't get to them.

However, if I go to the home screen and go to Workload on the right, I have access to all workloads. I can pick the same workload that I would have clicked on above, view it, and then I have the breadcrumb where I can click back to Workload to get the list of all workloads.

I don't like how I can get to all workloads from the workload section, but I can't get to other workloads if I am looking at a current workload within a space.  And this ALWAYS happens if you pin the workload. You can't pin a tool in a way that it takes you to the entire tool group as if you used the right list on the home screen. 

So pinning any tool forces you into navigating back to the home screen to get to any sibling tool that doesn't belong in that space. I bounce between workloads to compare different groups, so this approach is an annoyance.

I used it for a couple weeks hoping I would get it to work for me. I just couldn't get it to be as efficient for me as having the left panel where I could go anywhere from anywhere. 

It sure did look nice though!

Jason Pontius Jeff R Jen Daniel Petrov

Thank you very much for your feedback on the hierarchical view, it helps a lot, the team will keep your use cases in mind while discovering ways to improve this component.

Hilary Koss

Thank you very much for your feedback!

The team agrees that the ability to filter out completed and canceled projects in the folder tree is important and they are planning to add it later.

Regarding the ability to jump between projects and spaces without going through the home page, this feedback is very consistent with comments from other users, so currently, the team is working on closing this gap. 

Regarding names of spaces: the team is planning to introduce an adaptive layout soon, so these tiles will be wider on most screens. Besides that, they are considering other options to show the list of spaces (e.g. plain list instead of tiles). 

Regarding the dashboards as the sole way of managing multiple projects across spaces, probably the ability to pin your preferred projects to the "Pinned" section can help. Would that work for you?

Neyl Walecki

Good news - this feature is coming very soon!

Nich Adam

You can continue using the folder tree on the left-hand navigation, but in the new navigation, this folder tree is divided by Spaces. The team's idea is to make work within a space more focused and help scale accounts. And the team is working on solutions for more convenient jumping between different spaces without going through the home page.

Robin Hayes

Thanks a lot for reaching out with your feedback!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Lisa  Per your response to Hilary about pinning projects, I feel this only works if you have a couple of projects you need to pin. If I were to pin all of my active projects, the pinned section, along with other pinned items such as calendars, reports, workloads, etc. would be quite long, thus defeating the purpose of the pinned tiles. Eventually, we have recreated our navigation tree with a large set of pinned tiles. 

The pinned tiles should be for a selection of key items that you want to jump directly to from the home screen, not for pinning all the projects that you want to jump to because they live in different spaces. This methodology basically makes this new experience interface pointless, as you are having to use pinned tiles as a workaround for the inefficient navigation. 

We need to be able to quickly and efficiently move around in the platform, and so far the new experience has not been able to accomplish this. So far, most suggestions offered for ways to use the new experience to navigate in the fashion that people actually work and use the site have been workarounds, not solid solutions. 

The home page is a pleasant looking starting page, but as most feedback has pointed out it has not helped with functionality. The community is awaiting some improvements and new ideas to make the interface useful. Hopefully the dev team can come up with some new thoughts and concepts to actually take a step forward with function as well as aesthetics. 

I understand the intent to make the interface cleaner for accounts with large tree structures, but it has had negative impacts on most accounts. From the feedback I've seen, it sounds like many users move between spaces often, and maybe less users actually focus most of their work in only one space. It's going to take some creativity to be able to address both in a successful way.

Thank you for processing all of our feedback.

RE: The navigation tree. 

I made a space called "Global" and included the highest level on the tree I could, which opens up all the items in my navigation tree as a workaround. 

My humble suggestion would be a little Globe icon next to the HOME icon at the top. When clicked, it would change the left pane to be the full navigation tree. I think it would be helpful to be able to toggle between this GLOBAL icon and the folders in the space (as is) without having to leave a space you are in. 

As an example, we have a space with the tags: Needs Decisions | Needs Discussion | Waiting On Someone Else, and it would be nice to have access to the navigation tree in order to drag and drop these tags into projects/tasks without having to add that particular folder to every space. (We don't have customizable workflows.) 

Can't wait to see how you continue to improve this new interface. 

Jason Pontius Hi, sorry for the late reply! Thank you for your feedback. You are absolutely right: the pinned section works the best for key projects and tools that you need to use really often. Regarding a more efficient way to navigate between other projects, the improvements are already on the way, you'll be able to test them soon. 

Joshua Pilote Thank you for your ideas! Sure, that workaround with the "Global" space might work, but I'm not sure you will still need it when the team releases the next iteration which includes a quicker and more convenient way to navigate between Spaces.

We'll keep you posted! 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Another absolutely helpful thing is the "Activity" icon in the mobile apps version of Wrike.

I would love to see something like that integrated into the browser version, possibly next to the Inbox and Home icons:

Benefits:

- Activity Stream is essential to keep informed about tasks and projects I am only following, but am not assigned on

- Oftentimes, comments are not using the @followers possibility, so new comments are lost to anybody not specifically mentioned

- Minimizing risk of not seeing important updates and react in a timely manner

mdr

Hey @Christina Fischer, thanks for reaching out with the feedback, I've passed it on to the team now 🙂

mdr

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Hi folks, a quick update to let you know that the latest updates to the New Wrike Experience are live!

Check out this Community announcement for more details 👍

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Elaine Wrike Team member Become a Wrike expert with Wrike Discover

Al Sape (not related to the new UX!), Regarding your question to Christina Fischer about how her team of 12,000 use Wrike: Check out Wrike's Virtual Collaborate 2020 event, she's representing her team as one of the Collaborate speakers 😉

Hi Wrike Team! 
Maybe it's already been mentioned, but we've noticed that the line spacing of the folder/project panel in the new UX is quite big. 

We have a lot of subfolders, and this bigger spacing means there's a lot more scrolling now. Any chance it can be slightly condensed? Or that it can be an option for users, kind of like in the table view (this feature would be great if it was available across all views!):

Hi again, everyone! A quick update - as of today, you can enable the New Experience in Wrike Labs; it includes My Home, tools in spaces, and custom views:

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Hi folks, 

A quick update here to let you know that we've just launched a Wrike Discover course covering the New Wrike Experience!

Be sure to check it out 👍

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Elaine Wrike Team member Become a Wrike expert with Wrike Discover

Any information on when this will be released to all users outside of those who have enabled it in Wrike Labs? Also, is there a way, once released to all, that an individual can opt out of the new view and keep the old experience?

Hi Hanah Delacourt, thank you for reaching out! Our Product team is enabling the New Wrike Experience gradually even though it is already an "official" version of Wrike along with the Classic navigation. There isn't an ETA for the release yet, but we'll keep you posted 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Overall, I love the clean look! The only small caveat that did make me switch back to classic is the extra clicks required to get to the places I use most frequently. I primarily use the inbox and dashboards, so having the ability to navigate to them easily and with as few steps as possible is important to me. The updated design now requires two clicks to navigate to dashboards—you either navigate to home and then click dashboards, or you click the menu in the top right and then select dashboards.

I don't personally find too much value in the new home screen. What I would prefer instead is to have the option to choose which menu items/icons display in the top left corner. I would only select inbox and dashboards.

Hi Ryan Leichty, thanks so much for letting us know your feedback about the New Wrike Experience! 🙌 I'll be passing it on to the Product team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Hey team,

Had a quick thought while working on generating new blueprints: at the moment, it appears the only way to create a project from a blueprint is to right-click on the blueprint from the left-hand nav. Do I have that right? If so, can that be updated so we can generate a blueprint from either the project info and/or in the main workspace by right-clicking? That would save a bit of time since we wouldn't have to look through all the folders in the nav.