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Specify Users' Vacations, Extra Workdays and Capacity Changes

Table 17. Availability - Legacy plans


Availability: Legacy Business, Legacy Enterprise.; Unavailability: Legacy Free, Legacy Professional.;

Table 18. Availability


Availability: Team, Business, Pinnacle, Apex. ; Unavailability: Free;

Overview

Account admins can specify non-working days for users. For admins on Pinnacle and above accounts, this right may be revoked.

Account admins can create schedule exceptions for other users to mark Vacation / PTO days, Other non-working days, Extra workdays or Capacity changes.

You can adjust a person’s schedule to reflect time away or changes in their capacity. Wrike supports four schedule exception types:

  • Vacation / PTO and Other non-working time

    Use this for full or partial days off.

    • Full day: The user isn’t expected to work at all that day, and their capacity is set to 0.

    • Partial day: The user’s capacity is reduced by the number of hours you mark as non-working.

  • Extra workday

    Use this when someone works on a day that’s normally non-working, like a weekend or public holiday. Wrike treats this as an additional working day and adds capacity for that day.

  • Capacity change

    Use this for a temporary increase or decrease in daily hours.For example, a student intern working more hours during summer break, or someone returning from parental leave with reduced hours. Wrike updates their capacity for the selected date range.

You can set partial days off and capacity changes on Business and higher accounts only.

Note

All account users can edit exceptions added to their calendars in Profile settings.

Create a Calendar Exception

  1. Click your profile picture in the top right-hand corner of your Wrike workspace.

  2. Select Settings from the drop-down 1.

    Screenshot_1.png
  3. Click Work schedules from the sidebar located under the Account management section 2.

  4. Click the Users tab to select the user 3.

    Screenshot_2.png
  5. Select a range of dates or double-click a date to create a single-day exception.

  6. Select a calendar exception type: Vacation/PTO, Other non-working, Capacity change or Extra workday 4.

    Screenshot_4.png
  7. When you choose Capacity change, set your new Daily capacity hours. Wrike adjusts your daily work hours based on this value.

    Screenshot_3.png
  8. When you add a Vacation/PTO or Other non-working exception, you can choose Partial day or Full day.

    Screenshot_5.png

    Choose Full day in the Duration field if you need the entire day off.

    Choose Partial day in the Duration field if you need only a few hours off, and set the number of hours in Time off hours to reduce your daily work hours.

    Screenshot_6.png
  9. To delete a calendar exception simply click the dates highlighted and select Delete icon 5.

    Screenshot_7.png

Note

  • You can create up to two exceptions for the same dates, for example, a long Capacity change and a few days off. You can add no more than one Capacity change plus one of the following: Vacation/PTO, Other non-working, or Extra workday.

  • When you view a user’s work schedule, you’ll see a triangle icon on days where their capacity changes based on the account-level schedule. An upward-pointing triangle means their capacity is increased, and a downward-pointing triangle means their capacity is decreased.

    Screenshot_8.png
  • The exceptions created on calendars will also be visible on the timesheets.

  • Adding full days off can trigger auto rescheduling, unless you’ve disabled it.

  • A note about the upcoming time off appears in the user’s profile card 7 days before the planned vacation starts (not visible to Collaborators, Contributors and Viewers).

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