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Wrike and GitLab Sync: Overview

Wrike and GitLab Sync is a part of the paid Project Syncs add-on. Admins on Business and higher plans can create the Wrike and GitLab two-way sync.

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Overview

The Wrike and GitLab Two-Way Sync allows automatic updates between Wrike tasks and GitLab. Select a GitLab repository that you would like to sync with Wrike and

  • A new Folder is created in Wrike (this Folder is linked with the GitLab repository).
  • A task is created in Wrike for each issue in the GitLab repository.
  • For any task created in or added to the synced Folder, a GitLab issue is created in the synced repository.

Once the sync is in place, Wrike tasks become linked with corresponding GitLab issues and when you update a linked task, then the linked issue is automatically updated as well (and vice-versa). Your teams are able to collaborate effectively while remaining in the tool that they’re most familiar with.

Note! This page goes over how to sync tasks and issues between Wrike and GitLab, for details on what you can do once the sync is in place, please see Wrike and GitLab Two-Way Sync: Setup Guide.

Important Information

  • The Wrike and GitLab Two-Way Sync is powered by a partner: Unito.io. For even more information about how the two-way sync works, please check out Unito’s Help Center.
  • When you set up the first sync, a Wrike sync account is automatically created for you. The sync account doesn't take up a Wrike user seat. A sync account is not automatically set up in GitLab, and we strongly recommend creating one prior to setting up the first sync. More details below.

Use Cases

  • Project Management - Project and Product Managers can coordinate projects across both tools and keep an eye on how projects are progressing.
  • Team collaboration - Non-technical employees and developers can easily track project progress, answer questions, and share information.
  • Reporting and timelines- Use Wrike to report on GitLab data and to build consolidated timelines, Workload Views, and Dashboards that combine both Wrike & GitLab information.

Ongoing Sync: Update Time and Synced Actions

Update Time

After you set up a sync: if a change is made to a synced item in Wrike or GitLab, then the corresponding task or issue in the other tool is updated within five minutes.

Synced Actions

Make any of the below updates in one tool and the corresponding update automatically occurs in the other tool:

  • Creating tasks or issues.
  • Changing a task or issue’s status (including closing or completing the task or issue).
  • Updating the title or description.
  • Adding, removing, or changing assignees*.
  • Attachments may also be synced depending on sync settings.

Note! Users can only be added as assignees in Wrike or GitLab if they have a user license in that tool. For example, if a user is assigned to a synced Wrike task, but they don’t have a user license in GitLab, then they won’t be assigned to the corresponding GitLab issue.

More details on how fields are mapped between GitLab and Wrike can be found below.

Create GitLab Issues from Wrike

There are two ways to create GitLab issues from Wrike:

  1. Open the synced Wrike Folder (the Folder where GitLab issues are added) and create a task in that Folder.
  2. Open an existing task and tag the task in the synced Wrike Folder.

An issue (based on the task) is created in the synced GitLab repository within five minutes.

Subtasks and the GitLab Integration

Default Settings

Once a GitLab issue is added to Wrike as a task, then you can convert the Wrike task into a subtask. Convert the synced task into a subtask of another synced task or add it as a subtask in a related, but non-synced, Project. In either case, when you convert a synced task into a subtask:

  • Only the Wrike organizational structure is affected. In GitLab, the issue remains an issue and is not converted into a subtask.
  • The Wrike subtask remains synced with the GitLab issue and the synced fields continue to automatically update.

Syncing Subtasks

GitLab doesn’t have subtasks so you will not be able to sync them.

 

Mapped and Unmapped Fields

Mapped Fields

The below fields are synced by default, please check Unito’s Help Center for more details on how to customize which fields are synced and how.

Wrike

GitLab

Title

Summary

Description

Description

Status

Status

Comments

Comments

Assignees

Assignees*

File attachments

File attachments

*Please note, users can only be added as assignees in Wrike or GitLab if they have a user license in that tool. If a user has both a Wrike and GitLab account, and they use the same email with both tools, then when they are assigned to something in one tool, they are automatically assigned to the synced item in the other tool. If a user has both a Wrike and GitLab account, but they use different emails with each tool, then you need to manually map their accounts.

Unmapped Fields

If a  field you would like to sync is not listed please contact Unito, they may support it through a manual configuration.

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