[From Wrike] Smart Folders are coming to a Personal Space near you!
Update: Smart Folders are now available in your Wrike account!
- My to-do: All your assigned tasks appear in this smart folder for you to organize and prioritize as you see fit
- Created by me: Quickly find all the tasks and requests that you’ve created, even if you’re not assigned to them
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Remember when—in July—Wrike replaced the Table view with a newer Table view that mostly added and improved features? Yeah, that old legacy code is still available as a Wrike Labs add-on, yet they seem to have no intention of doing the same here despite vocal customer protest. Boggling.
I just realized that my renewal (for over $20k) is due in two months and, because of this, learned that I can do the same in Asana for $5k. So... Yeah...
I'm equally upset by how their handling this. I mean, I have a Wrike t-shirt I wear. I've been the biggest advocate. But they don't seem to care about us so...
Jim Tobin thanks for the info, I will give it a try in case Wrike doesn't change their mind
Wrike, this is not the kind of stunt for an enterprise level service that charges premium prices. The fact that a feature's code has become more difficult to maintain is your problem. Don't make it our problem. Instead of giving up, overcome it and figure out a way to fix it.
If you don't rise to the level of expectations that you have established with your own high prices, a change of direction in your revenue graphs would not surprise me in the least. I'd imagine it following when word starts to circulate about the costs incurred by companies that trusted you and are now suffering mounting migration/retooling/retraining expenses.
For those of you moving to a different service, I would suggest caution. Make sure to investigate if the replacement has made willy nilly changes the past. If possible, have the service send you a confirmation with the minimum lifespan of any features that are mission-critical to your workflows.
Please let me address your main concern here: if we can keep MyWork for some accounts.
If your team is heavily relying on My Work and has certain blockers from switching to personal My To-Do lists, we will keep My Work for your account for a while. We read all the comments in this thread and take the concerns into account. We are pulling up a list of accounts that will keep My Work for the transition period.
We’ll be keeping My Work enabled for your account until all major blockers are resolved in My To-Do.
If your account gets added to the list to keep My Work, though you do not see My Work after October, 31, please contact our Support team here and they will be happy to assist you.
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I would like to thank all the participants of this thread for your feedback, it helps a lot to prioritize further initiatives aimed to improve Personal work experience in Wrike.
Yury Andreykovich
Please add me to the list, I want to keep My Work tab
Yury Andreykovich
Please add our account to the list.
Yury Andreykovich
Please add our account list too. Thank you very much.
@...
Please add our account to your list as well. Appreciate it!
I also would like to keep My Work until My to-do has comparable features.
please add our account to the list as well!
Please add me. Thanks!
We love the product but please allow XYZ.XYZ to keep My Work also. Thank you
Thanks goodness! The 'my work' never aligned with the dashboard and left people very nervous!
Yury Andreykovich
Please add our account (Stark Library) to your list to keep My Work.
Thank you!
@...
Thank you for his Yury. I hope at least you can feel somewhat proud that the tools you have worked hard on instil such passion in the user base. :)
I would also like to be added to the list please.
Please add the Inspiration Cruises and Tours account to the list of postponing sunsetting the My Work feature. Thanks.
Please add our account to the list as well.
Yury Andreykovich
Please add us to the list to retain My Work too please, as it is a feature we rely on - Student Counselling Services, Trinity College Dublin.
Please let me know if we need to do anything else in this regard.
Thanks!
Yury Andreykovich
I asked the support but they refused to leave My-Work Enabled for us (!?)
That's enough. Do something or we are gonna quit Wrike soon.
here's the complete answer.
Tatiana Ponomareva (Wrike Support)
Oct 23, 6:14 AM PDT
Hello Simone,
Thank you for reaching out to Wrike Support!
Unfortunately, it's not possible to leave My Work enabled for your account after we reach the deadline. However, there are two great possibilities you can try!
Firstly, please have a look at the new tools that we are offering instead of My work. With the smart folders, that you can see on the page I've mentioned, you will be able to monitor your tasks even more efficient!
Secondly, I will be more than happy to help you with setting up Dashboards, if the first option is not convenient for you! Dashboards are a rich and flexible tool that can filter your tasks per your liking, creating custom lists.
Please, let me know if there is something I can do for you!
Best regards,
Tatiana P
Customer Support Team
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@...
Please add my account, too. It's my main and preferred way to handle wrike and I don't see any possibility to handle tasks as easy in the new To Do List.
@... Please add our account as well. I am happy to hear that there will be additional development of the new todo list feature. This is a critical way for our staff to utilize the task management system, and it deserves thoughtful consideration.
Yury Andreykovic
Please add our Account to the list until my todo has comparable features.
Thank you.
We use the My Work function daily. The struggle with the My to-do is that it only shows the parent task and you have to expand all of the subtasks to see what is actually due that day. I don't need the main parent task to show up in the My to-do, just the step that is due that day like My Work had. Can you please add StructureM to the list to keep My Work?
Thanks
Augila Tode
I'm sorry, but my to-do is garbage. There's a task assigned to me that doesn't show up in my to-do but does in my work.
How can the Wrike team think this is a worthwhile replacement??
Please add our account to this list to stay on My Work as well
Please add our account to stay on MyWork as well thanks.
Please add our account to stay on MyWork as well thanks.
Hi! As a feedback, I think that would be better if we as users could stick the smartfolders on the top of the bar during a search through the rest of the folders
And Also I want my team to retain My Work tab too.