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258 comments

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    June Reisner

    We would like our team to retain the Mr Work Tab, please & Thank you!!! 🙂

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    Levi James

    Please add our team to the My Work list as well. Thanks

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    Jacques DuToit

    @... - please include Agriprotein / ITG group in the list of accounts to retain MyWork until the functionality of MyTodo has stabilized and the concerns have been addressed in a functional way. Thanks 

     
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    Susan Angustia

    Is customer support aware that a list of accounts have been created for those interested in retaining the My Work feature? From a previous post, it sounds like they (CSR) have a script telling customers that sunsetting is mandatory for all.

    I have included our account in the list of retaining My Work until everything is sorted out.

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    Dan McNamara_3031388

    I'm glad that others have already expressed my thoughts on this inexplicable change. Another case of Wrike "fixing" something that isn't broken.

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    Erick Erick Mikiten

    Susan, Customer Service says they're aware. Here's a small piece of my long chat yesterday. I spent over an hour with him trying to set up a Dashboard that could mimic My Work. Unsuccessfully.

    (10:30:57 PM) Erick Mikiten: I've seen a LOT of protest on the message boards about the My To-Do change. It just makes no sense why you guys would change something that SO many users utilize as their primary part of the interface with Wrike.
    (10:31:16 PM) Erick Mikiten: Not trying to get into a debate, but want to make sure you guys are aware of the outcry.
    (10:31:49 PM) David: Yes, Product team closely monitors the forum and appreciates the feedback.
    (10:32:07 PM) Erick Mikiten: That dragging and dropping to reorganize tasks is another great feature that's begin killed.
    (10:32:56 PM) Erick Mikiten: Seeing, say, 10 tasks for Today and being able to sort them manually first thing in the morning is great. Otherwise it's all just a long list and overwhelming mess.

    This change just makes no sense.

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    Yury Andreykovich


    Hello again, everyone!

    I'd like to apologize for the misunderstanding - please rest assured that our Support team is aware of the list and they will add all paid accounts to it upon your request. Or you can leave a comment here and we will also add you to the list. Should there be any concerns, please let us know here too - we are reading and reviewing all your comments. 

    Thank you again for the feedback!

    Yury Andreykovich Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Christian Fitzpatrick

    Thanks @... - Glad to see you are becoming more active in here and you guys are taking this seriously. I look forward to seeing what My Work 2.0 actually looks like under the new code base. Will it allow for same functionality?

     

    Erick Erick Mikiten It's not really possible to setup Dashboards like My Work. The problem I had was that tasks would appear in multiple smart searches and the filtering just couldn't work the way I wanted it to.

    i really tried. . .for hours. In the end even My Work wasn't really perfect, but it's the best solution I've found now and it's the only thing I really use at all.

    I really hope they get it right with whatever the do next.

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    Erick Erick Mikiten

    Yury Andreykovich - please include Mikiten Architecture in the list of accounts to retain MyWork.

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    Luis Blanco

    @Yury Andreykovich Please, keep include Revista Arautos do Evangelho team in the list of accounts to retain MyWork.

    Missing two days for "My Work brexit", the key questions are:

    1. Did you intend to keep the "My work field" in your database, lending to choice freely some tasks in a personal list? This is the key feature of My Work that ToDo can't emulate.

    2. Did you intend to have someplace (not necesarily equal to actual screen) where task can be freely ordered by time in a personal way, not depending on due date, etc., etc.?

     

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    Casey Diers

    (Edited )

    @Yury Andreykovich 

    Please add my company to the list to keep the existing My Work layout.

    This would heavily and negatively impact my work and want to be sure I can keep the existing My Work until we can manually reorganize "Today's" tasks into an actual execution order for the day in the new 'my to-do' feature.

     

    Thanks!

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    Lisa Motel

    Hello Yury... 

    We process approximately 250 tasks each month. I have editors that rely entirely on the MY WORK view and feature. They need to see all tasks unrolled and in due date order. They sort TODAY, THIS WEEK, NEXT WEEK AND LATER. We are unable to replicate this "unrolled view" with any of the Dashboard options and the new TO DO feature... lumps everything in a giant list which with 250 deliverables is a giant slog of a thing... we don't use folders... all that is too much really. 

    We request keeping MY WORK, until your new feature has the option for us to organize as we have been in your newer platform. 

    Please confirm what I need to do to make this happen.

    Thank you so much, 

     

    LIsa

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    Peter Cormack

    (Edited )

    It's really frustrating to see a perfectly functional feature being forcibly removed and replaced with another feature that is - at best - less convenient, and apparently not really functioning the way the original feature did. I spend 90% of my time on the My Work screen, and almost never have the Folders view open at all. It's very nice to just click on "My Work" next to "Inbox" and be back at what I consider my "Home" screen. Please don't remove the "My Work" feature entirely. At least let us choose what we want to use.

    EDIT: I just realized that the look and feel of the My to-do page is different from the My Work page as well. The text is much smaller, which makes it uncomfortable to use. Also, status of each ticket is way over on the right-hand side of the line, instead of right next to the title of the ticket, so it's not as immediately obvious which ticket(s) I need to look at first.

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    Robert Winter

    My Work and Inbox are the only features I use on a daily basis. Also frustrated that a "ain't broke" feature is being "fixed" for an unknown reason.

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    1. Steve Cory

    MyWork is one of the most essential areas. It allows me to do a drag and drop by date of when I want to get things done.

    This is not available in the spaces view that has been rolled out to replace it.

    The proposed "enhancement" is actually a huge step backwards in helping people prioritise their work.

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    Lizzie Johnson

    Please add us to the list to retain My Work. University of Arkansas Annual Fund.

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    Will Hatfield

    Please add the CrossRoad Team to the list as well.

     

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    Luis Perez

    Please add idealsur.com to the list for keeping My Work tab.

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    Claire Vannette

    When will there be documentation for My To-Do? Nothing comes up in the help articles when I search. I hope you're not shunting everyone's account to something that isn't even documented for users.

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    Alexander Numann

    No documentation at launch? At this point, that wouldn't surprise me...

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    Alexander Numann

    Even the link to My To-Do is clunky and overly complicated: https://www.wrike.com/workspace.htm?acc=0000000#path=folder&id=-1&c=list&so=11&bso=10&sd=1&f=keyword%3Dmywork%26status%3Dactive&st=space-344648734&sf=-3

     

    Compare to My Work: https://www.wrike.com/workspace.htm?acc=000000#path=mywork

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    Monique Brock

    Please add our account to the My Work list also.

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    Сергей Серёгин

    (Edited )

    Please add SLAVA account to My Work list.

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    Dave Underwood

    Unfortunately, our request to support to keep My Work went unheeded, and we are now forced to deal with this debacle.  Extremely disappointing, in light of the MANY posts here outlining multiple, very valid reasons why My To-Do is not a suitable replacement at this point.  Incredibly frustrating (but highly educational as to whether Wrike is truly listening to its customers, or just paying lip service.)

     

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    Yury Andreykovich

    Hi everyone

    Thank you for providing more feedback here!

    Today we sunset MyWork for most accounts. If you have a paid account and requested to continue using it here on the Community, it should be there in your account - please check it and if you don’t see it, please let us know below.

    I’d also like to address your questions regarding My to-do:

    1. The link to My to-do is now located in the upper navigation panel.
    2. Folder/project tags were hidden; now they are shown by default so that you can easily see those tags for the tasks.
    3. Some of you mentioned that you can’t find a task from MyWork in My to-do. All the tasks are there; My to-do displays tasks hierarchically by default, which means that subtasks are collapsed under their parent tasks. If you’d like all tasks to be shown as separate tasks, you can turn on the plain mode.
    4. To be able to see “Today”, “This week” and other sections, make sure to sort My to-do by Date.
    5. You can add any task to My to-do using the Pin button as usual.
    6. Custom reordering is now only possible using sorting by Priority, but we understand how important this is to you, and we are considering the options that will allow us to address this use-case in My to-do. 

    Next steps:
    We are reviewing all your feedback and we’ll continue assessing it in Q1 2020. We’ll also ask some of you to participate in customer interviews to better understand and address your concerns to provide you with a tool for effective management of your work. 

    __
    Here’s the
    Help Center article for My to-do

    Thank you again for commenting and providing us with the use-cases!

    Yury Andreykovich Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Claire Vannette

    I emailed my account manager about keeping MyWork, but it seems he has not done so. Art of Problem Solving needs to keep MyWork. 

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    Peter Cormack

    (Edited )

    Dear Yury,

    First of all, thank you for putting a link to the My Todo list in the upper panel. That will make it much easier for many people, including myself. Thank you also for showing the project/folder tags - those are very important information. Although (maybe I don't have the updated version yet), it only shows the immediate folder, not the hierarchy that folder is in. That would be helpful. Thank you also for providing work-arounds for some of our other issues. I still don't see why it was necessary to remove MyWork, but I'm now more confident that I can at least use My Todo.

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    Thierry Portmann

    For me, neither the old nor the new system is really practical. Both require too much manipulation and attention to follow my tasks. Rather than regret the forced withdrawal from the old system, I prefer to submit proposals for a truly intelligent and simple management of tasks (but is it really my job, or yours?).

    Since I manage several projects over several years, plus IT support management, with a list of 100 active tasks to be completed between now and in 12 months, the current lists is not practical at all, too cluttered.

    The current sorting possibilities are not relevant. The current list is a simple task compilation with basic criteria and basic sorting.This is the case not only for "my task", but for all lists. Each list should also store the display criteria. Sometimes I need to display all the tasks, sometimes only mine. Every time I change lists, I have to review the settings.

    Proposal:

    • If sorted by due date, the tasks should then automatically be sorted by decreasing importance.
    • If sorted by importance, the tasks must then be sorted by due date.
    • In addition, with importance sorting, it is not useful to show my 50 future tasks whose start date is not close (in a 1-2 week), nor the one whose due date is not close. If it is a time-saving task (less than 1-2 days), I would only use the due date, and when the task appears, it will be time to deal with it. If it is a task requiring more time, then I would use the start date so that it appears in time. 

    For this reason, adding a second sorting criteria is simple to imagine. And add a "hide distant tasks" filter.

    It's elementary and logical, how else can you imagine a "smart" task management ? For me, this corresponds to a really intelligent task management. Not just a complete list served with 1 sorting criteria, which is overly called "smart list".

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    Lionel Church

    With My Work gone, I have no idea how to use Wrike. Has anyone found a way to manage their tasks? Before there was a list outside of the projects where you could arrange priorities. But now I feel lost in the desert...

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    Luis Blanco

    Lionel

    The way i've found is:

    1. To add my account to the list of accounts keeping "My Work" operative.

    2. To create a "My Work" folder with "Today", "This Week", "Next Week" and "After" subfolders to use it as tags.

    3. To create a Dashboard with "Today", "This Week", "Next Week" and "After" lists, all of them ordered by priority, to let me personalize order of them. Let's see:

    Please, note that due date is not always the same that due date, and that there's tasks attributed to other persons in "My Work"

     

     

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