Stephen

July 24, 2018 08:57

[Read Me] Product Feedback forum: Guidelines and Statuses

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Welcome to the Product Feedback section. This is the area of the Community where you can help shape the future of the product!

 

The ideas posted in this section not only intrigue our teams, they also play a critical role in deciding how a new or existing feature will look in the future. Using the Community's voting system allows our teams to assess the popularity of suggestions which adds huge value to internal discussions and roadmap planning.

 

Once an idea reaches the minimum threshold of 60 upvotes, it will receive one of the below statuses:

 

No Status: the critical threshold for a post to receive a status update is 60 upvotes. Until this threshold is reached Wrike's Community team won't add a status. This does not mean the Community Team won't read and log your idea.

 

[Backburner ⏳] Our Product Team are interested in the idea and it will be reviewed during future internal discussions.

 

[Investigating 🕵️‍♀️] The Product team is looking at its feasibility,  possible effects on other features, and the time it may take to complete. The team hasn't officially decided to take on a request and no time frame is available at this stage.

 

[Coming Soon...🕑] The idea is on the roadmap and a general timeframe may be available but is subject to change. Watch this space!

 

[In the making  🔧] The idea is actively in development (engineers are working on it!). An exact timeframe for release may not be available until a later stage.

 

[Launched! 🚀] The suggested feature has been released. 

 

[Not planned] Not planned and unlikely to be part of the Product Team’s roadmap in the near future.

 

Any questions, we'll be happy to answer. Comment below.

 

Learn how to submit and find great feedback with this post: Getting the most from the Product Feedback section.

Stephen Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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  Becca Thompson

  August 09, 2018 21:44

  Thanks for sharing this! Are only votes for the original post calculated? I have noticed that some people vote on the comments within the original post. Are those included too?

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  Stephen

  August 13, 2018 11:11

  Hi Becca, currently we look at both, but we noticed this too and have now changed it. From last week the comments on feedback posts have thumbs up option to make it clearer where to place your vote. Thanks for bringing this to our attention 🙌

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  Soraya Jung

  September 17, 2018 10:24

  Hi Stephen,

  Would it be possible to sort all the product feedback by the assigned status by Wrike (e.g. investigating, coming soon, etc.)?

  As the account admin for 90 employees this would be SO useful for when I receive complaints from our employees - I could reassure people with items being investigated, coming soon, etc. instead of having to click through every single piece of feedback...

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  Stephanie Westbrook

  October 17, 2018 17:52

  @Soraya Hi there! I'm sorry for the delayed reply and I'm jumping in for Stephen here. This is such a great idea (bummed we didn't think of it 😉). Our Community platform doesn't have a way for us to do that by default, but I'm checking with a developer to see if there's any way we can make something like that happen. 🙌

  @Stephen Jumping in here while you're out! 

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  Stephen

  May 31, 2019 09:40 (Edited June 10, 2019 11:09)

  @Soraya, we haven't forgotten about this ask.

  For now, what I do, is the search for the status e.g. "Investigating", or I pop the related emoji we use in there and it returns a list of posts in that status.

  Currently, there are platform constraints around having tags but we're looking into possible workarounds with the development team 👍

   

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