What can we help you with?

e.g. Gantt chart, Creating tasks, Sharing folders

[Read Me] Getting the most from the Product Feedback section

Pinned

5 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Troy Wood

    Thank you Stephen - I had direct experience with this just today. I was going to enter a new post for "Analytics for Projects" and as I started typingย an exact-match previously posted suggestion appeared. I abandoned by post and instead up voted the existing suggestion and added my comment. The system works and I hope that more peopleย will use it as you've described.

    Is this helpful? 2
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephen

    Hi Troy, great to hear, thanks for the feedback ๐Ÿ‘

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Andrew Watt

    (Edited )

    Hi Stephen, I noticed some suggestions from the community (custom job numbers and forced custom calendar dates) initially had feedback from the Community Team but nothing in over a year in some instances. This is despite quite a few people asking for these features. Before I look at committing to Wrike, do you have a roadmap you can share for the future and does the no discussion on the above two topics mean that it will not form part of that roadmap. Thanks in advance!

    Here are the topics:

    https://help.wrike.com/hc/en-us/community/posts/115003643669-Custom-date-in-request-forms

    https://help.wrike.com/hc/en-us/community/posts/360023666933-job-numbers

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Tattiana Hubert

    Here's the thing:

    If I am told to "search" for similar posts to comment, vote or create my own post, is there no way to "tag" my question to a specific topic?
    Is there a way to see posts in a more organized fashion? if I can get a table view of relevant posts I may be able to search faster.ย ย 

    I am the Wrike administrator for our organization and it just seems like there should be a better way to organize user product feedback than to leave it up to people HAVING TO SEARCH, filter by votes, posting and voting on it and then sitting and waiting.ย 

    Clicking through 10-12 tabs because the topic I search had 118 posts, then finding the most relevant one to my issue when I can't even see them all at once. since the burden of discovery and posting and dialogue is on me to search and then try to build enough traction, it just seems very inefficient.

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Lisa

    @Andrew Hi ๐Ÿ™‚ Currently, we don't have a public roadmap, but thanks for bringing this up! As for the threads that you mention: our Product Feedback forum works by the voting system and the more votes there are, the easier it is for our Product team to assess the popularity of suggested features. Once a suggestion reaches 60 votes, we add a Product Feedback status to it. I'd recommend you to check out What happens with Product Feedback if you're interested how we as the Community team work and why some features can't be implemented (although a lot of them have been implemented thanks to the feedback from the Community members ๐Ÿ‘).

    @Tattiana Hey there, thank you for taking the time to post that, and I totally agree, the way that you described would be a lot better than the process we have now. This is due to platform limitations, but I'll be happy to pass your feedback to the relevant team, rest assured ๐Ÿ™‚

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink

Please sign in to leave a comment.

Folllowing List for Post: [Read Me] Getting the most from the Product Feedback section
[this list is visible for admins and agents only]

Community

Welcome ๐Ÿ––

Hi there! ๐Ÿ™‚ Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome ๐Ÿ–– Have you checked out this week's Release Notes yet?

Hey! ๐Ÿ‘‹ Curious about something? Visit How To to search and ask the Community for answers.

Welcome! ๐Ÿ‘‹ Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.