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Require API access to task status history

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    Pavel M

    Hi Andreas! Thank you for sharing your feedback, indeed right now there is no way to fetch task status changes via API calls and webhooks are the only alternative. 

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    Hussein Samwel

    Hi Pavel,

    Is this API under development though?

    As Wrike users we really could use this API to fetch task status changes.

    Thanks,

    Hussein

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    Michael Snadden

    I just ran into this issue too, this would be a good feature to add.

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    Frank Harte

    This would be very important to our organization as well.  We have tried using the data available to us under Activity Reports (Task Status Changed), but this data doesn't allow us to create the management reports our execs require.

    We need this data to determine how long Tasks have been in each status or if statuses have been skipped.

    Please look into adding this to your API roadmap if it's not already under development.  This is valuable data for our management reporting.

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    Michael Cornelius

    Count me in on this. My immediate use case is I'd like my automation to manage task status unless the status has been previously set by a user. This allows a user to override the data source the automation is looking at, which would be useful sometimes.

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    Steven Alexander

    I also need this history. When you view the task through the app, you can see the history mixed in with comments. But when you read comments, the status change history is not included.

    One of the things that I would like to do is generate metrics for the number of issues that an engineer resolved. This requires being able to access the history of who put the issue in the resolved state.

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    Lisa

    Hey @Steven, thanks for bumping this conversation. 

    @All For now, I don't have any updates from our Product team. I think that moving this thread to our Product Feedback section might help to get more votes here. Please let me know if you don't mind that.

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    Steven Alexander

    OK with me to the Product Feedback section.

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    Lisa

    Thanks @Steven

    @All  This thread now lives in the Product Feedback forum, please make sure to +1 the suggestion if you haven't already. Any news, I'll make sure to update you here. 

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    Jason Eldredge

    (Edited )

    Any updates on this feature?  I need to be able to pull a report with the number of tasks that failed testing prior to being completed.

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    Hugh

    Hi everyone, hope you don't mind me jumping in for Lisa. No updates here at the moment, I'll keep you posted as soon as I have one!

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    Mark Platt

    I want to create a report of how long any given task spent in each status and this is critical. I'm honestly surprised it's not exposed. Very disappointing.

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    Lisa

    Hi Mark Platt, welcome to the Community! 🙂

    Have you seen Workflow Reports? They allow you, among other things, to see the average amount of time tasks spend in a particular status and find bottlenecks in your process. 

    Hope this helps! 

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    David Mikolajewski

    We also need this information exposed in the wrike API.

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    Hugh

    Hi David Mikolajewski, thank you for this feedback! It's been passed on to the Product team.

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    Mike Magnuson

    We are looking for this functionality as well.  We want to be able to track how long specific tickets are in some statuses, i.e. to see how long a ticket is "in development" or "waiting for answers".  The suggestion earlier of using Workflow Reports doesn't work because that is a higher level summary and doesn't allow enough filters or drill-down capacity to be useful for our use case.

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    Hugh

    Welcome to the Community, Mike Magnuson!

    Thank you for sharing your use case here. I don't have an update for you at the moment, but if anything changes, I'll be sure to let you know.

    Hugh Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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Community

Welcome 🖖

Hi there! 🙂 Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome 🖖 Have you checked out this week's Release Notes yet?

Hey! 👋 Curious about something? Visit How To to search and ask the Community for answers.

Welcome! 👋 Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.