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Request forms - start date

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    Stephen

    It's a good idea, Darren! The Request form has this date option as a question because some people's workflows need the requester to specify when they want to it to start - perhaps for collaboration reasons, while allowing a requester to request some work in the future.

    Some people also use Project Templatesย and in this template, they specify the duration for each Request. This Start Date option then automatically aligns with the duration of the template task that's created. Here's a post whereย I explain this in full - if it's something that interests you.

    Right now, it's not something on our Product Team's short-term roadmap, but we're always interested to hear how people are using automatedย features so thanks for sharing and welcome to the Community ๐Ÿ™Œ

    Any questions, let me know!

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Angie Leider

    I second the request to allow start date to be the date someone submits a request form. I understand sometimes you want a specific date based on duration, but there are multiple cases where I've had trouble with this.ย 

    We use project templates regularly. The projects are set up for a certain duration (e.g. 2 weeks), and when tasks are created they are based on the end date. But this breaks when a request isn't submitted far enough in advance (e.g. 1 week lead time on a 2-week duration project). Also, if a request is submitted 3 weeks in advance, tasks won't start now, they will start only base on the completion date minus the duration.ย 

    Having the requester enter today's date is a work around that we use sometimes, but this is inefficient and doesn't scale well.ย 

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    Anastasia Baranowska

    (Edited )

    This would be especially helpful for external clients that fill out requests. We are currently using Project templates that specify the duration of each request and to ensure that the request is scheduled properly, the external client has to select today's date as the "start date" as a work around.

    Here is my use case:ย  A client submits a Request for graphic design, if they put in a date different than "today" then it changes when the Project, created by the Request, is due. If they accidentally put a date different than the current date, their Project may be delayed as it will schedule too far into the future, or it may cheat the system by scheduling the Project with the start date in the past. To prevent these issues, it would be beneficial for an option to select that the Request automatically aligns a Project template "Start Date" to the date theย  client submitted the request, rather than the client selecting the start date or end date of the project.ย 

    The other issue is that they can put in a "Start Date" that is in the past, rather than the system forcing the current date or a date in the future.ย 

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    Mike Strassburger

    We also need exactly this feature. When a form is submitted it sets the start date at that moment.

    ย 

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    Robert Wingerter

    Agree - When using for IT trouble tickets, start date is almost always date entered,ย it's an extra step for the users.ย  The easy fix would be when the Admin is building the request form and the date control "question" is selected, have a checkbox for "Default to Current Date" for the times we do need it.ย 

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    Daniel Elizalde

    This would be very useful!

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    Shawn Raloff

    Need this too!

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    Stuart Allaway

    A default date option will remove a manual step needed to process completed request forms.ย  These manual steps are needed to bring certain tasks into some dashboards and reports.ย ย 

    Stuart A Change Consultant

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    Robert Wingerter

    Stuart - I'm confused by your statement. How does pre-populating or defaulting a date value inside of the existing date control remove "manual steps..needed to bring in certain tasks..."?ย  From what I can see -- the form doesn't process any data until "submit" is clicked - at which point "required fields" are checked for values and if satisfied, then goes on for processing.

    I'm new to Wrike, so I'd love to learn what I'm missing.



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    Stuart Allaway

    Robert - it is little more than being able to selectย a default value of "today" in the form settings per your post of November 19.ย  This would then make the ticket raised actionable "today", otherwiseย someone needs to enter the date in the task/table after the request has been submitted (or the user enters a date that might not be today so the task does not appear on the appropriate to-do list).ย ย In the requests we also collectย dataย thatย populates a number of custom fields that are more for analysis and trackingย so we do not want users to enter data (we pre-populate with default values from dropdown lists);ย it would be helpful to be able to hide these questions (rather than tell users to ignore them).ย  In the above example weย could then exclude the start/due date question from the published request formย and auto-populate the field withย today's date - making the requests cleaner.

    Stuart A Change Consultant

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    Robert Wingerter

    AH - I see our disconnect. Our use case, we are not mapping the date control to a Wrike start or end date, because in our situation it doesn't apply. I'm simply using the date control for formatting purposes and mapping it to a different field.ย 

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    Tom Pipes

    Having %TODAY% as an option would be very handy, for both minimizing data entry (having to click through 2-3 months on the calendar) in some cases, and preserving the date from the time a form was filled out by an end user in others.

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