Workload chart showing effort for cancelled and completed tasks

Effort is being included for tasks in Cancelled and Completed states, even if you filter the chart to include only Active. 

Is this something that can be changed?

I know there is a future update to look at effort more in a burn-down concept; but even then, there could be estimated effort that was not needed. 

If the task is in a 'finished' state, it is preferred not to include the effort in the resource management views

Upvote 34
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
17 comments

Thank you for sharing your feedback here, Jen! 🙌 It's with the Product team now 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi, is there on update on this - it is happening for our team as well. thanks!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Cansu

Hi Karina Welna, welcome to the Community and thank you for bumping this thread. No updates for the moment, we'll be sure to let you know if anything changes👍🏼

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hello, this is impacting our workflow as well. Having an option to remove closed / completed tasks from workload would be idea.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Cansu

Hi Scott D. Rackliff, welcome to the Community and thank you for adding your support here🙋🏻‍♀️

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I'm in favor of this! Any update on it?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

We desperately need the workload chart to not reflect cancelled task hours as they're no longer needing to be included in the overall count since the work was cancelled.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Julie Smith, thank you for chiming in. Currently, this suggestion is on the lower side of votes, let's hope other members keep upvoting it until it gets the 60 votes to receive a status. In the meantime, we are passing your feedback to our Product Development Team and we will inform you in case there are any changes regarding this feature 🙂

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Can we have an option to not have projects that are on Hold or Cancelled add to the overall effort in workload view? We have a large team and not everyone remembers to disable effort for these two types of tasks. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Hi Jenn Kieke, welcome to the Community! At the moment, filtering out projects in "On Hold" or "Cancelled" statuses in Resources View doesn't prevent their allocated effort to be taken into account in the calculation. May I please kindly ask you to create a separate feedback request about this suggestion?
 
Also, I'd like to mention that you can check our New to Community forum to discover all the resources you can find in our Community 🙂

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

This seems like it should be a high priority and logical fix in Wrike. How can anyone have accurate reporting if effort for cancelled tasks are being calculated? Cancelled tasks should be excluded, turned off or zero'd out automatically. Or at least offer an automation to do this!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

It isn't a perfect workaround, but we're using an automation rule with the new "un-assign" option. Any time a ticket is closed in the relevant space all users are unassigned. This removes the workload from that user.  

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hello Randy Austin, thank you for supporting this idea and for sharing your feedback with us, I've passed it on to our dedicated team. Scott D. Rackliff thank you very much for mentioning this workaround! Looking forward to hearing more ideas from you in our Community 🙂

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Thank you Scott for that input and very useful at the user workload level. This still does not solve the issue of the effort still calculating in the project itself. So when we report on effort spent for an overall project, cancelled tasks are still being included whether someone is assigned to it or not. You have to manually go in and remove or turn off effort for each cancelled task in the project which is not efficient.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Is there any update on this?  we are experiencing the same issue. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Pia Rice, welcome to the forums 👋

We don't have an update at the moment, but maybe the workaround Scott shared above could work for you? Please let me know. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hello! I also need the completed& cancelled tasks to be removed from the workload. Is there any updates on this feature?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Workload chart showing effort for cancelled and completed tasks
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post