All articles

Understanding Wrike AI Pricing and Usage

TL;DR:

Wrike AI usage is categorized into two tiers: AI Essentials (free) and AI Elite (high-value features with a monthly allowance). For accounts requiring higher volume, AI Elite Actions Packs can be purchased to increase the available balance of actions.

Table 18. Availability


Availability: Free, Team, Business, Pinnacle, Apex. ; Unavailability: ;

Wrike AI Pricing and Usage Overview

Wrike’s AI features are designed to help you work smarter, not harder. This article explains how AI pricing works, what’s included in each plan, and how you can track your AI usage. Learn more about what's available in each plan on our pricing page.

AI Features and Tiers

Wrike offers two tiers of AI features: AI Essentials and AI Elite. Here’s what you get with each:

Feature

AI Essentials*

AI Elite

Onboarding assistant

Content creation, editing

Comment summary

Natural language form generation

Natural language rule generation

AI highlights

Board AI

Mobile inbox prioritization

Wrike Copilot

Widget generation

Agents

Board assistant

How Is Wrike AI Metered?

Usage of Wrike AI features is metered via Wrike AI Actions. A Wrike AI Action is any single, independent operation performed by Wrike AI. Examples include:

AI Essentials actions are included for free and unlimited* in all paid Subscription plans.*

AI Elite actions are metered based on a monthly allowance pooled at the account level.

*AI Essentials actions are subject to fair usage restrictions that Wrike may determine in its sole discretion.

What’s Included in My Plan?

Here’s how AI features and actions are included for a typical account with 100 users:

Plan

AI Essentials*

(Free)

AI Elite

(monthly allowance)

Optional

AI Elite Actions Pack

Add-On**

Free

Included

Not available

Not available

Team

Included

Not available

Not available

Business

Included

300 actions/month (pooled)

Available

Enterprise

Included

500 actions/month (pooled)

Available

Pinnacle

Included

1,000 actions/month (pooled)

Available

Apex

Included

10,000 actions/month (pooled)

Available

AI Essentials actions are included for free and unlimited* in all paid Subscription plans. Metered, but not charged*

AI Elite: Each account’s monthly AI Elite allowance is determined by the plan type and seat count. If the account exhausts its monthly allowance, it can be expanded with an Add-On.

  • Monthly Allowance: A set number of actions per Full User license, per month, pooled for the whole account (e.g., 10 actions/Full User license/month on Pinnacle).

  • AI Elite Actions Pack: An optional Add-On that provides a supplemental pool of 12,000 AI Elite Actions. Unlike the monthly allowance, these actions can be used at any time during your Subscription Term and do not expire until your renewal. You can purchase several units of Add-On packs.

*AI Essentials actions are subject to fair usage restrictions that Wrike may determine in its sole discretion.

** Available from April 1, 2026.

AI Usage

You can easily track how many AI actions your organization has used each month. The usage numbers refresh automatically on the first day of every month.

Where to Find This Information?

You can view AI usage for both AI Essentials and AI Elite in AI usage under Account management.

To check your AI usage:

  1. Click your profile image in the sidebar 1.

    AI_Usage_1.png
  2. Select Settings 2 from the drop down menu.

  3. Under Account management, scroll down and select AI usage 3.

    AI_Usage_2.png

You’ll see the total number of AI actions used by everyone in your organization for the corresponding Subscription plan. Admins can see the history of usage to monitor consumption and predict usage trends.

How Agents Consume AI Elite Actions?

An AI Action is any single, independent operation performed by Wrike AI, in the case of Agents - it is an action performed by an agent.

Example:

Use case

Weekly status updates for 10 projects in portfolio

Wrike AI solution

Agent name: Project status reporter

Custom agent that automatically reviews project notes, next steps, and delay reasons, then does the following actions:

  • populates two summary fields (2 actions)

  • posts a comment (1 action)

  • updates status (1 action)

How many AI Elite Actions does this agent consume each time it runs?

4

How many times does this Agent run in a week?

10 (number of projects)

Number of AI Elite actions consumed monthly

4 x 10 x 4 weeks in a month = 160

What Happens When I Reach My Limit?

If your account reaches its monthly AI action limit:

  • You’ll continue to have unlimited free access to all AI features until March 31, 2026, with no interruptions.

  • Starting April 1, 2026, our generous AI usage quotas will take effect, and paid packages for additional actions will be available. You will not be charged automatically - your account manager will contact you to discuss options.

  • We want to ensure your automated workflows and AI insights keep running smoothly. Here is how Wrike helps you track your usage and what happens if you exceed your balance.

To help you manage your consumption, Wrike automatically notifies Account Admins and Owners at key milestones:

  • 90% of Balance: You’ll receive an email and in-app notification when you’re nearing your limit.

  • 100% of Balance: You’ll be notified once your contracted AI Elite Actions are fully used.

If your allocated AI Elite Actions are exhausted, access to AI Elite features may be restricted until the start of the next monthly metering reset or the purchase of additional AI Elite Actions Packs. If you need to restore access immediately, you can purchase an AI Elite Actions Pack to add 12,000 actions to your balance. Contact your Account Manager.

If your team is consistently hitting its limits, you have two easy options:

  1. Purchase an AI Elite Actions Pack: Best for one-time spikes or supplemental needs.

  2. Upgrade your Plan: Higher-tier plans (like Apex) offer significantly larger monthly allowances per Full User license.

Top