Types of Licenses in Wrike
In the Wrike Service, there are two types of User licenses that define different User access rights and permissions within the workspace: Full User and Limited User licenses.
Full Users (Account Owner, Admin, Regular User, External User) have more default permissions enabled and are able to do more in Wrike. Full Users require a paid User seat. The number of Admins (including the Account Owner), Regular, and External Users you can have depends on how many Full User license seats you signed up for and purchase.
Limited Users (Collaborator and Viewer) have fewer permissions and limited access to certain Wrike features. Limited Users may require a paid User seat at a reduced rate from that of a Full User license or may be provisioned into the workspace for free (in some cases, in limited quantities) with your paid subscription depending on the type of provisioned Limited User license (see below).
Each account has one Account Owner, and Regular Users may have their rights upgraded to Admins.
Note
The Account Owner and Admins on Enterprise Standard and Pinnacle accounts can create new User types and adjust existing ones. So, the naming of User types in your account may be different. To check your role in the account please switch to the Account Info tab in Settings. To learn about what you can do according to your role please contact one of your account admins.
The Account Owner, by default, is the person who initially registered for or otherwise is the first person from your organization provisioned into the account. There can only be one Account Owner per account. The Account Owner is deemed as an authorized representative for the account and any decision or action made by the Account Owner is deemed as a binding decision or action for the account. As well as full Admin rights, The Account Owner has access to and control over billing information, invoices, subscription info, and use of add-ons within the account.
Admins are Users with extended rights to alter account-wide settings in Wrike and view or edit the other Users. Admins can still only see tasks, folders, and projects shared with them. Enterprise accounts have the option to control individual Admin permissions.
Regular Users have full rights within the workspace except for rights reserved for account Admins. Regular Users can be assigned as space Admins with extended permissions within a particular space. To learn more about space management, click here.
External Users are Users provisioned into your account using an email domain external to the domain associated with your account and organization. External Users have similar rights to Regular Users, but can’t share tasks, folders, or projects, and by default aren't included in the My Team group. The Account Owner and Admins on Enterprise Standard and Pinnacle accounts can select to include External Users into the My Team User group. External Users can only see the contact information of people who share common tasks, folders, and projects with them.
Collaborators have limited rights within the workspace. These licenses are useful when you need to share project plans with partners, clients, or contractors without allowing them to make a lot of changes in your workspace. Collaborators can see the names and profile images of people who share common tasks, folders, and projects with them, but not additional contact information. Collaborators are not included into My Team User group. The number of free Collaborators is limited to the greater of twenty (20) Collaborators or 15% of the number of Full User licenses under your paid subscription; additional Collaborator User licenses may be purchased for an additional fee.
Viewers have limited rights within the workspace. They have the ability to view and comment on work within Wrike. Viewers may be internal or external to your organization. An unlimited* number of viewers may be provisioned by you into your account for free. * Wrike reserves the right to limit the number of viewers to maintain optimal operation of the Wrike service.
Note
Business and Enterprise accounts have the option to limit any User’s rights at the level of folders, projects, or spaces using access roles. Additionally, the Account Owner and Admins on Enterprise Pinnacle accounts can change default rights for User types. Learn more about it here.