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Types of Licenses in Wrike

Table 31. Availability - Legacy plans


Overview

In Wrike, there are two types of user licenses: full and limited.

  • Full users (account owner, admin, regular user, external user) have more default permissions enabled and are able to do more in Wrike.

  • Limited users (collaborators) have fewer permissions and limited access to certain Wrike features.

Each type of license includes different rights within the workspace. Each account has one account owner, and regular users may have their rights upgraded to admins.

  • Admins, regular and external users require a paid user seat. The number of regular/external users you can have depends on how many seats you signed up for.

  • Collaborators don't require a paid user seat, but there's a limit on how many collaborators you can invite into your account.

Types of user

Note

Account owners and admins on Enterprise Standard and Pinnacle accounts can create new user types and adjust existing ones. So, the naming of user types in your account may be different. To check your role in the account please switch to the Account Info tab in Settings. To learn about what you can do according to your role please contact one of your account admins.

  • Owners are, by default, the person who initially registered for the account. There can only be one account owner per account. As well as full admin rights, account owners have access to and control over billing information, invoices, subscription info, and add-ons.

  • Admins are users with extended rights to alter account-wide settings in Wrike and view or edit the other users. Admins can still only see tasks, folders, and projects shared with them. Enterprise accounts have the option to control individual admin permissions.

  • Regular users have full rights within the workspace except for rights reserved for account admins. Regular users can be assigned as space admins with extended permissions within a particular space. To learn more about space management, click here.

  • External users have similar rights to regular users, but can’t share tasks, folders, or projects, and by default aren't included in the My Team group. Account owners and admins on Enterprise Standard and Pinnacle accounts can select to include external users into My Team user group. External users can only see the contact information of people who share common tasks, folders, and projects with them.

  • Collaborators have limited rights within the workspace. These licenses are useful when you need to share project plans with partners, clients, or contractors without allowing them to make a lot of changes in your workspace. Collaborators can see the names and profile images of people who share common tasks, folders, and projects with them, but not additional contact information. Collaborators are not included into My Team user group.

Note

Business and Enterprise accounts have the option to limit any user’s rights at the level of folders, projects, or spaces using access roles. Additionally, owners and admins on Enterprise Pinnacle accounts can change default rights for user types. Learn more about it here.

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