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Following

All users (including Collaborators) can follow Folders and Projects; Regular Users can add any other user as a follower; External Users can make someone a follower if that item is already shared with that person.

⏱ 3.5 min read

Overview

Follow a Folder or Project (or add another user as a follower) to be able to receive notifications related to changes to tasks in that Folder/Project. 

This page covers following Folders and Projects, but you can also follow a task.

Important Information

  • You can change your email notifications to further customize when you receive notifications related to tasks in Folders and Projects which you follow.
  • When you create a Folder or Project or someone shares one with you, you start following "My tasks" by default.
  • When you add or remove someone as a follower of a Folder or Project, they receive an email notification telling them that they were added or removed as a follower.

Follow a Folder or Project

  1. Select a Folder or Project from the Workspace’s left-hand navigation. 1
  2. Open the Folder or Project info panel 2 (the info panel opens by default when you select a Project).
  3. Click the “Following” icon 3 in the upper right-hand corner of the Folder or Project info panel.
  4. Use the radio buttons 4 to choose if you would like to follow:
    • All Tasks – receive notifications related to changes made to all tasks within the Folder/Project
    • My Tasks – receive notifications related to tasks which you created, are assigned to you, or which you commented on
    • Ignore – you will not receive any notifications related to tasks within the Folder/Project

Please note, the option you choose automatically applies to all Subfolders and Subprojects in the Folder/Project. However, you can follow the steps above to customize the following options for individual Subfolders or Subprojects.

FollowFolder.png

Add Others as Followers

  1. Select a Folder or Project from the Workspace’s left-hand Navigation panel. 1
  2. Open the Folder or Project info panel 2 (the info panel opens by default when you select a Project).
  3. Click the “Following” icon 3 in the upper right-hand corner of the Folder or Project info panel.
  4. Select a user from the dropdown list which appears 4 or, if you don’t see the user you would like to add, begin typing their name in the field under “add follower” 5 and then select their name from the dropdown list when it appears.

The user you select starts following "All tasks" in the Folder or Project.

AddOthers.png

Unfollow a Folder or Project

  1. Select a Folder or Project from the Workspace’s left-hand naviation. 1
  2. Open the Folder or Project info panel 2 (the info panel opens by default when you select a Project).
  3. Click the “Following” icon 3 in the upper right-hand corner of the Folder or Project info panel.
  4. A dialogue box will appear, and the profile images of all users who are currently following the Folder or Project are displayed under the “Followers” heading 4 near the top of the dialogue box.
  5. Hover over your profile image under “Followers”.
  6. Click the “x” 5 that appears in the upper right-hand corner of your profile image.

Please note, if you remove yourself, or another user, as a follower of a Folder or Project then you (or the person you remove) automatically stop following all of its Subfolders or Subprojects as well. However, you can always add yourself as a follower to individual Subfolders which you still want to stay informed about.

UnfollowFolder.png

Remove Others from Following a Folder or Project

  1. Select a Folder or Project from the Workspace’s left-hand Navigation panel.
  2. Open the Folder or Project info panel (the info panel opens by default when you select a Project).
  3. Click the “Following” icon in the upper right-hand corner of the Folder or Project info panel.
  4. A dialogue box will appear, and the profile images of all users who are currently following the Folder or Project are displayed under the “Followers” heading near the top of the dialogue box.
  5. Hover over the profile image of the user which you would like to remove as a follower. 
  6. Click the “x” that appears in the upper right-hand corner of their profile image.
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