error adding user

Hello when i add an user who already create his own account i have this message can you tell me some guidance please

 

 

Error 1647595441417. User exists in DC other than inviting account's DC, but MDC is disabled for him

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17 commenti
Spot On Innovative Approach Stellar Advice

Hi Odilon Groelly, welcome to the Community 👋

I've asked my colleagues from the Support team to reach out to you about this, and I can see that they have already 👍

Please let me know if there's anything else that I can help you with.

If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

I have the same error.  Could you please let me know how you resolved the issue?

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Spot On Innovative Approach Stellar Advice

Hi Lisa,

I've got the same problem with my user account. Can you tell me how we can fix the issue?

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Spot On Innovative Approach Stellar Advice

Hi Patricia Rooney and Robert Güntherberg welcome to the Community! I see that both of you are in touch with our Support team. Please let me know if I can help you with anything else🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Spot On Innovative Approach Stellar Advice

Hi Lisa,

I've got the same problem with my user account. Can you tell me how we can fix the issue?

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Spot On Innovative Approach Stellar Advice

Welcome to the Community Nidia Villa 👋 In order to investigate this, I've asked my colleagues from the Support team to reach out to you about this, and they have now contacted you 👍

Please let me know if I can help with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hi Lisa,

I've got the same problem with my user account. Can you tell me how we can fix the issue?

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Spot On Innovative Approach Stellar Advice

Hi there, I have the same problem

 

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Spot On Innovative Approach Stellar Advice

Hey Eventos AArEII, Luuk Beudeker, welcome to the Community 👋

I've asked my colleague from the Support team to reach out to both of you by email as this case may need some troubleshooting. I can see that my colleague has contacted you already 👍

Please let me know if there's anything else we can help you with! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Good Day,

I have the same problem

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Spot On Innovative Approach Stellar Advice

Hi Thor Kuchler, welcome to the Community and thank you for posting. I've raised a Support ticket for you and my colleagues should be in touch soon👍🏼

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

0
Spot On Innovative Approach Stellar Advice

Hi Cansu and Lisa -- same issue here -- thanks!

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Spot On Innovative Approach Stellar Advice

Hey Chris Lundberg, welcome to the Community 👋

I can see our Support team has contacted you about this already 👍 Please let us know if we can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hi lisa - the same issue for me. thank you

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Spot On Innovative Approach Stellar Advice

Hi Jaecheon Ko, welcome to the Community, and thanks for reaching out! I've raised a Support ticket for you and I see that my colleague is already in touch with you via email. Please let me know if I can do anything else for you!

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

0
Spot On Innovative Approach Stellar Advice

I have the same problem while joining via an invite, can you help me as well to resolve this.

 

We're having technical issues. Error 1661403807665.

User exists in DC other than inviting account's DC, but MDC is disabled for him

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Spot On Innovative Approach Stellar Advice

Welcome to the Community Wythe Trace 🙂 I can see my colleagues have been able to help you with this. 

Please let me know if you have any other questions! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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