Automation option Duplicate Item/Subitem - cannot duplicate SOURCE as manual duplication does

Can I ask about the two new automations mentioned here: https://help.wrike.com/hc/en-us/community/posts/14113011750295--Releases-Wrike-Lightspeed-Automation-New-Table-View-Custom-Item-Types-and-a-BIG-Thank-You-for-your-Feedback-04-24-2023- 

Action: Duplicate - I read about it there a while back and then went to use this feature for the first time and discovered they do not actually "do what it says on the tin" afterall - very frustrating discovery and would LOVE to hear about workarounds or if this will be fixed anytime soon...

Basically, up until now, duplication of any kind performed manually on a task/project/CIT or whatever really does what is says on the tin - it duplicates whatever the SOURCE is that you are choosing to duplicate. Kinda why it is called "duplicate" right?!

So my question is, if I set an automation to "duplicate" tasks/CITs whenever a certain trigger is met, why does the automation force me to specify WHICH single non-dynamic task to duplicate?? With no option to duplicate the SOURCE task/CIT that has met the criteria set for triggering the automation?

Essentially, this is NOT duplication at all - if the item being created must be a specified fixed source not a dynamic source, then it is just a (misleading) way to "create new item/subitem from blueprint/template" or "create new item from existing specific task".

Am I doing something wrong here? How is this called duplication, if it does NOT have any option for us to duplicate the source?

Lastly, another pain point, it also asks to specify a fixed non-dynamic resulting task title as well - again, for a duplication, the option for it to inherit the title from the source should be possible, ideally with option to add a prefix or suffix as well.

Look forward to hearing of workarounds, or if this will be solved soon, or if anyone has used this and somehow made it actually duplicate the way duplication has worked manually until now 🙏 Thanks!!

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Hey Angela Kennewell, thanks a lot for the detailed post! I've asked our Support team to llok into your questions about duplicating through automation 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Thanks Lisa! I look forward to hearing from them, it’s an issue for us at the moment with a collab between two departments I am trying to bring together in Wrike, one of which was not previously using Wrike so until now it wasn’t a problem but now that I am bringing them into Wrike this has cropped up as a significant roadblock.

The second department needs to action work from copies of the original task but with some additional/different Custom Fields, so automation that duplicated and then changed location and task type (from Department 1 CIT to Department 2 CIT) was going to be the solution, but it isn’t working :( I hope they can help me get this figured out 🙏

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I just want to add my voice to this: I'm facing the same issue as well. Specifically, I'm looking to duplicate the task as a sub-item of itself. This will let me bundle different regions' progress on the task together. The inheriting titles with a prefix/suffix would also be useful.

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Hi Justin Sanak, welcome to the Community. Thank you for bringing this to us, I’ve opened a ticket with our Support Team on your behalf, and one of our agents will reach out to you very soon to assist. In the meantime, if you have any additional questions, please let us know 👍
 
Also, I'd like to mention that you can check our New to Community forum to discover all the resources you can find in our Community 🙂

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Has there been an updates on this since then.  I'm also encountering this roadblock.  I want the automation to duplicate a task, but with a prefix identifier.  I need the Source name to follow the duplicate.  

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Hi Kyle Preish, welcome to the Community! At the moment we don't have updates to share about this option, but I've passed your feedback on to our Product Team 👍

We'll keep you informed in case there are any improvements implemented. In the meantime, allow me to mention that you can visit our New to Community forum to get the most out of your experience with our Community 🙂

If you have any other questions, please let us know.

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Hello, any update about this topic? I don't see a significant difference between actions 'Create item from blueprint' and 'Duplicate item'...

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Hello, Any developments on this? Also is there an option for a workaround such as creating a new task however allowing the "Name" on the new task to be $currentTaskName so that it creates a card with the same name or even parent folder name? I feel that enhancing the the duplication capabilities or allowing to create a new card with a title or link field that speaks to the task that is being automated or even to the parent folder/project would be a gamechanger in our workflow.

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Thanks folks. We don't have updates at the moment, but we'll let you know if there are any changes in the future.

Andrew Shelnutt Perhaps the action to add prefix/suffix/change name could be helpful in your case? 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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We have found a solution that works for our current workflow.

 Instead of using a "Duplication" action we are using "Change Location" action. When this is selected as "Add to specific..." it does not remove the original from the main workflow. Therefore we end with two cards of which one is a copy located on an alternate workflow location.

I feel that this issue is a product of the language of the "Change Location" implies that copy is not an option for this action when that is just not the case. This action may be more appropriate to label "Move or Copy" so that it is not overlooked.

Thank you for your time on this matter.

--Andrew

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Andrew Shelnutt is that copy just another linked task to the original task (ie if you make a change in the original location it updates both) or an independent duplicate? 
I'm playing around with it now to test but thought you might save me 1 calendar day!

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after playing around with the options I have to agree with Angela Kennewell - we need a duplication method that is dynamic not static.

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Hi James Ackerly, thank you for your feedback! Please, feel free to upvote the original post at the top 👍

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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