Request Forms: allow pasting images
Hi, we have request forms for our customers to put in support and new work requests. The only way they can provide screenshots or other images in the request form is to include them as file attachments. Our customers find this cumbersome and would rather copy/paste the screenshot right on the form in the main text field. So would like to suggest this capability.
(Interestingly this community posting form allows this, observe)
Thanks, -dave
Just to note, users can paste images in the Wrike task once the request form has created it. So as a workaround they can open the task in Wrike and paste their image in either Description or in a comment. But not being to do this on the request form is causing some friction and resistance to using forms ("Why can't we just email you like we used to?") :-)
Thank you for your feedback Dave Truman! I'll now share it with the team that owns request forms 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Thank you Lisa, this is a hot topic with my team as well. We'll be following closely!
Robert Spearing Hi! Thanks for reaching out and supporting here 🙂 Could you share some detail on why this would be an important update for your team?
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hey Lisa, we'd just like our request form to behave as other forms do throughout Wrike. Specifically, we receive input from a variety of other internal groups, and giving them the ability to drop in pics and content would improve our overall experience.
Thank you for the additional details, Robert Spearing 👍 I've shared them with our Product Team. Please, let us know if you have any questions/suggestions.