Default Subtask Order in Dropdown List

I've not been able to find any similar posts that address this problem specifically. We use Wrike for Graphic Design requests, and the task that is generated when a user fills out our request form also generates one or more subtasks depending on what the user selected within the form. However, after the request is generated and the task is populated with those subtasks, if a Graphic Designer goes into the main task and wants to create additional subtasks, the "add a new subtask" always defaults to one of our custom task types, "Course Banner and Dashboard Card," when I would prefer that it defaulted to our more generic "Graphic Design Task" type. This leads to some confusion when a Graphic Designer chooses to add a new subtask and they change the name but it defaults to the Course Banner subtask (unless they click on the task, which opens the dropdown list, and then they can select whichever custom task type they want). I just want to be able to reorder the task type list, or at least select a default subtask type. This doesn't seem to be possible, or I'm not seeing it. Is this a possibility, or is it something that could be implemented?

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Just wanted to add that I have tried going into the Graphic Design Task type (which is the default task type generated as the top-level task when someone makes a Graphic Design request using the request form I built) and turning off all of the custom task types except for the Graphic Design Task type, then turning all of them back on again, thinking it might reorder based on when task types were added, but it didn't do anything. I'm not sure if it's making the Course Banner task type the top level default option because maybe it was the first custom task type I created (I don't remember at this point which one was the first one I made) but if there's a workaround to this issue I'd love to know what it is (short of deleting and then recreating all of the custom task types other than the Graphic Design Task type, that would be a huge pain and not worth my time).

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I know in some cases that list defaults to the last selected item, but we are always running into the issue of a task being created as the wrong type. People just don't look at what it says after adding the task name and just hit enter.  It would be nice if a default could be set for projects and tasks.

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I think turning off all the custom item types except the Graphic Design one is the only way to make it the default. If you need to make a subtask with one of the other CITs you would just have to search the CIT instead of seeing it in the drop down.

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Is the default item type just determined by date of creation (being the first custom item type I created)? It's definitely not alphabetical and it's not based on the order which you turn the CITs on in the task settings. Seems like both a strange thing to be based on, and strange that it's not something you can apparently change.

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Hey Adam Wolf, I've now asked our Support team to look into your question. One of the agents will reach out to you. 

Feel free to share your findings here in the Community afterwards 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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