Effort disappears when updating dates
Whenever I change/update a date in Table view - the Effort disappears. This is incredibly frustrating. Am I doing something wrong, or does this happen to others? And is there a workaround?
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Hi Christina Strayer,
I've seen the same issue. At the first I supposed my error, but if you have the same problem I think is a platform problem.
HI Christina Strayer, Pietro Poli, this doesn't sound right.
Thanks for flagging, I've let the team know and we'll keep you updated.
Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Elaine Wrike Team member Become a Wrike expert with Wrike Discover
Hey again Christina Strayer, Pietro Poli, our team need to take a closer look at this to see what's happening, so I've raised Support tickets for you both. An agent will be in touch shortly to help 👍
Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Elaine Wrike Team member Become a Wrike expert with Wrike Discover
Thanks Elaine
Hi,
Is there any update on this issue? This is really a problem for our company.
Hi Nathalie Lapierre 🙋🏻♀️ Welcome to the Wrike Community!
One possible reason for this behavior could be deleting the start date first, which converts the task into a milestone. Since milestones don't have duration, they cannot have effort assigned, so the effort is deleted. In this case, you can clear the end date first, and the effort should be preserved.
If you are encountering a different scenario, please let me know. I can loop in our support team for assistance. Thank you!
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Basudha Sakshyarika Wrike Team member Become a Wrike expert with Wrike Discover