Stephanie Westbrook

September 08, 2017 21:10

Wrike's Outlook Add-In

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We know how important the Outlook add-in is to so many of your workflows (just check out the forums!) and we’re very excited to tell you that the new version of the add-in is available now.

All the details about how the new add-in works are on the Outlook Help Center page, but here are a few details.

What can you expect?

With the add-in you can

• Edit Wrike tasks, which you’ve received an email notification about or which you’ve created from the add-in, directly in Outlook.
• Convert emails into new Wrike tasks.
• Add an email’s body text as a comment to a Wrike task.
• See both the original email and the Wrike task side-by-side (the add-in doesn’t take over the original email anymore).

Anything Else?

The add-in

• Is available for all user types (including Collaborators) and all account types.
• Is more stable and faster than before.
• Is compatible with only Microsoft emails (we’d love it to work with more email types, but this is a restriction on Microsoft's side).
• Is not just for Windows desktop anymore. It’s available where you work - Windows, Mac, web browsers, iOS, and Android.

More improvements are coming, so let us know what you think and share your feedback with us.

Stephanie Westbrook Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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  Roy Lapa

  October 02, 2017 18:12

  Help

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  Anastasia

  October 03, 2017 08:35

  Hi Roy! I can see you chatted to the Support Team about this too. Let me know if any further questions come up, I'm here to help!

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  Donna Skoog

  October 11, 2018 18:52

  Will the Outlook add-in be enhanced to pick up the assigned workflow of a particular folder/project you add an email as a task to? Now it defaults to the first available workflow and doesn't change once a folder/project is added.

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  Stephanie Westbrook

  October 30, 2018 15:36

  @Donna Hello! That isn't on the planned roadmap at the moment, but the Product Feedback section is a great place to let the Product Team that you're looking for that type of functionality.

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  Len Smith

  February 20, 2020 15:24

  Can someone let me know how I can change the default Wrike account/profile used for the Outlook add-in.  It seems that once it's selected and you sign in, there is no way later to change it.  One of the Outlook instances on a laptop is pointing to my personal profile and not the one I need to use. 

  I tried uninstalling and reinstalling the add-in and that did not work.

   

  Thanks in advance for your help.

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  Lisa

  February 25, 2020 10:13

  Hi Len Smith, happy to see you on the Community! I'm going to raise a Support ticket for you now, and our agents will be able to advise.

  Please let me know if you have any other questions 🙂

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