[Status: Launched! ๐] Email notifications for external request form submitters
Recently Wrike implemented Forms, as a way for people to easily submit tasks and have them automatically added to Wrike folders. Once a user submits a form, they are automatically emailed confirming their submission. I'm looking for a ay that the user can also be emailed once that task is completed.
I am a web developer, and my company uses this form feature for users to submit tickets to us for website changes or website issues. So it would be helpful for us to have the user fill out the form, and once we get the task and mark it as "Complete" in our workflow, having the user automatically emailed saying the task was completed would be extremely helpful.ย
Thank you, @Lisa! I understand the email feature is launched, we use that! I'm asking specifically about what many of the other comments are asking โ automated emails based on a task's status. (ex: a requester get's notified once a status is marked Completed). Beca, Lison, Dustin all mentioned it, etc.
@Ephemia Nicolakis That's exactly what our company is looking for also. When the "case" is completed, an automated notification to the external or internal requester would be sent automatically. Now we're sending them out manually...but we're living 2024!ย :D
Jesse Saastamoinen I just made a new thread for this, feel free to upvote!: https://help.wrike.com/hc/en-us/community/posts/24597508858391-Automated-Status-Notification-to-Requestors
Hi Ephemia Nicolakis, thank you for the additional feedback and for creating a separate post!
Jesse Saastamoinen thanks for adding your support for this idea ๐
Daniel Fichter I made a separate thread about this post. Feel free to upvote to help get it going!ย
Becca Munkelwitz I made a new thread for this automation!ย
https://help.wrike.com/hc/en-us/community/posts/24597508858391-Automated-Status-Notification-to-Requestorsย