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[Status: Backburner ⌛️] Sort Comments by Newest at the top

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    Brad James

    (Edited )

    Yes, it would make your app user-friendlier.  Make it configurable to the user-default one sort as necessary or appropriate, but let the user choose which sort he prefers.

    I'd prefer to sort by newest at the top, myself

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    Súni Lamhauge

    Hi

    We have some tasks which have many comments over a period of time and some of us want to show comments in desending order by time and date.

    I can do it with Files but cannot find it in comments, so where can I choose to get Comment in a Task in desending order (date and time)

    Please fix this we need it

    Br., Súni

     

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    Al Sape

    Big +1 on this.  Been getting confused with Wrike, which my team just started, with the need to sort all the way down to see latest comment.  Very counter-intuitive and most other apps sort the other way, with most current at the top.  Could really be problematic if using Folders or Projects for Team Goals that may take months and have a long comment stream, forcing users to navigate way down to see the latest.

    Really hoping you guys get this out there soon!!

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    Al Sape

    Oh and I agree with most of these posters, seems like this is taking you guys way too long to implement, such a simple thing.  Your updates are appreciated, but I also think they shouldn't come 3-4x year, but much more frequently.  Whatever technical debt is holding this back you should really push out to get rectified with some dev spike or whatever it takes.  Like I said, I have been shocked to see this is how comments are sorted, once I discovered it.  Would have potentially been a deal killer had I seen this earlier as it really affects workflow negatively.

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    Michael Johnson

    Oh, this again? Fat chance guys... they refuse to correct. It was a deal breaker for our CO; we've moved on.

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    Al Sape

    @Michael, well that's discouraging.  But in the interest of not giving up, I did want to point out an example of how this is done in other apps, from Clubhouse.io - you get the choice:

    You can see on the right hand side there they offer you the option.

    Still hopeful you guys can make this happen!

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    Firas F Saab

    I add my vote to the 100+ above. 

    Whats taking so long???

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    Michel Strøm Tandrup

    How is this not done yet??? Such a simple, no-brainer, time-saver... In my mind, it could even just be default to see the newest comments at the top, with no option to change it, 'cause why would you want to scroll down to the buttom of the list everytime to see the newest comments? 

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    Lisa

    Hey everyone! Thank you for making this thread one of the most popular on the Community! Our team is listening closely, and there's a chance they'll be able to address this during the next year. I'll let you know if that happens. I understand that this would be a very welcome enhancement for you!

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Gary Pascoe

    Happy third birthday to this request!

    They get old quickly when you're not looking.

    It won't be long now before it's a teenager.

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    Al Sape

    Gary Pascoe how well said!

    I am actually moving on from Wrike...paid the year up front, used it for about a month intensively with my team, but it is missing so many basics that are here in the forum in a state of disregard by the Product Team that I am going to give up.  To be clear, I am saying that a big decision for my leaving Wrike is the poor state of requests in this forum.

    My issues:

    - a post needs 60 likes to even get considered.  Makes no sense.  How many Wrike users are even in here, and know about that rule?  Is it in red at the top of the forum?  And all kinds of stuff gets released, as a few of our fellow users have pointed out, that is no where to be seen on here.  Where is "My Work" for starters?  Who voted for that?  So the Wrike's team constant insistence in this forum about the "60 likes" rule is an insult to eveyone's intelligence.  They blatantly release features with no presence in the forum, and by consequence, no votes!, and then tell us "we need 60 votes just to consider."!!  Contrast this with ClickUp - they have a feature board where they collect votes, communicate about it, move stuff into phases like "in progress," and deliver features from that board.  That's respecting your paying users.  

    - Comments like "there's a chance they'll address this this year..." The forum is riddled with vague, far-off-in-time comments on when we might get features, that for the most part users are begging for here.  Again, this is a slap in the face to those of us taking time to write up use cases and give Wrike all they need to design these features.

    - The Wrike community team will at times ignore a request for over a year.  How's that for respect of users asking for the feature?  Even if Wrike doesn't plan to implement, they should respond to every request to show they actually care.  I agree, this is going to be a teenager before it gets implemented in all likelihood.

    I love ClickUp, but I'm moving to a brand new tool called Fibery.  Very flexible, and their team listens to Feature Requests, and definitely cares about building around them!

    Cheers and good luck getting some of these features!  I won't be around to see if they ever get released or not!

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    Will Salen

    Al Sape - A prime example - 99 comments, 111 likes and sent to Backburner!

    https://help.wrike.com/hc/en-us/community/posts/115002890669--Backburner-Ability-to-print-reports-without-exporting-to-Excel

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    David Morrill

    I was just going to comment that it's almost been 2 years since this topic has been raised, and Alex's (Wrike Product Mgr.) comment suggested that it's on the drawing board. But I read the above comment by Al Sape and became concerned. I just plopped down a lot of money for Wrike, and I'm worried I made a terrible mistake!  If customers are not taken seriously for future product development and program updates, then the writing is on the wall that the service will not survive long term. This is concerning to me!

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    John Rakoczy

    This feature should NOT be "backburnered" regardless of how difficult it is to implement.  It should have been done the other way in the first place.

    Do you realize it makes your software UN-appealing and UN-usable?  If the goal was to have teams of people in a company using your software... you should expect lots of activity and "collaboration".   So it was decided to push new comments to the bottom of large threads? 

    I'm working very hard to get my organization of 1,500+ to use your software but you've made my job near impossible as this makes your software clunky, unmanageable, and rather thoughtless toward the user experience.  We're beta testing it now, and while some features are awesome, this blunder negates any positive experiences anywhere else. 

    It's almost anti-collaborative to default to a reverse chronological thread like you did.  Please UN-backburner this and make it a priority that it should be.  I love your software -- and we've tried many competitors so far -- but it's hard to sell something to my user community with the apparent motto of "Organize your projects, just don't expect easy collaboration or transparency!"

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    Harrison Hudson

    (Edited )

    Another modification that would help alleviate the pain would be separating a task's (1) header menu/bar, (2) subtasks, (3) description, and (4) comments thread into separate panes. It makes for a cluttered and cumbersome experience having a single scroll bar managing the view of all of those elements.

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    Brad James

    "Hey everyone! Thank you for making this thread one of the most popular on the Community! Our team is listening closely, and there's a chance they'll be able to address this during the next year. I'll let you know if that happens. I understand that this would be a very welcome enhancement for you!"

    Better hurry, or many of the people suggesting that Wrike fix this design flaw will no longer be customers, if they haven't moved to a different application already.

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    Al Sape

    Yes concur of course with Brad James and John Rakoczy.  I just jumped into another thread as Lisa has been commenting today, but conspicuously avoiding this one.  Brad that is exactly the point - rhetoric like "maybe this year" - I would not have the shame to publicly insult my user base's intelligence like that.  There are 101 other apps now coming up strong and fast that have this and a ton of other features, very much at your peril Wrike that you ignore this type of stuff.

    Oh and Brad, I doled out a bunch of money for my team's license a few months ago, of course whole year in advance, and have moved on.  I only pop back in here from time to time to keep solidarity with fellow dissatisfied users such as yourself!

    Cheers, and hope you find a better solution like I did!  The list is huge, but you can take a look at Hive, ClickUp, Notion, Coda, Fibery, Monday, Clubhouse, etc. etc.

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    Lisa

    Hi again, everyone! Thanks for your input here. 

    The status remains Backburner here for now, and we’re very sorry that you’re disappointed that this suggestion isn't implemented. We’d love to be able to implement all of the suggestions that you share here on the Community, but the team has to prioritize certain requests over others based on various factors. We will continue to pass on all of your feedback and insights here to our Product Team. If you'd like to know what happens with Product feedback overall, please check out this post: https://help.wrike.com/hc/en-us/community/posts/360019106654--Read-Me-What-happens-with-Product-Feedback-

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Simon Tobin

    When I first came here, I was in my 14 days free trial. I read the comments and thought, « cool, Wrike is listening to user feedback, I guess this issue will be resolved quickly ».

     

    Yeah, nah. Nope. Not even close.

     

    If you are reading this in your free trial, do not sign Wrike, go somewhere else. I’m following many customer requests that go nowhere and with my experience with the service / billing of wrike, I’ve come to the conclusion that Wrike is more concerned about acquiring new customers than retaining and pleasing existing ones. They know once you are in there, is a pain to switch to a competitor.

     

    In the years I’ve been a user, i’ve seen a lot of complex new features come and go. @Wrike, you had time to develop, test, launch and withdraw video meetings inside Wrike, but simply sorting comments, like any email reader does, it’s too much to ask? Like converting a task into a project, or integrating with your Outlook calendar. I mean, who uses outlook calendar? It would be much more useful to have video meetings in Wrike!

     

    I’m currently shopping for a Wrike alternative : any suggestions ?

     

     

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