Disable One-Time Passwords
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Availability: Legacy Enterprise.; Unavailability: Legacy Free, Legacy Professional, Legacy Business.; |
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Availability: Enterprise, Pinnacle. ; Unavailability: Free, Team, Business; |
By default, one-time password usage is enabled in all accounts where SAML SSO or 2-step verification is enabled.
In Enterprise accounts with SAML SSO or 2-step verification, account admins with the permission to configure advanced security settings can disable the usage of one-time passwords for all users.
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Click on your profile image 1 from the sidebar.
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Select Settings 2 from the dropdown menu.
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Click Security 3 from the sidebar.
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Scroll down to the One-time password 4 section.
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Uncheck the box next to Enable one-time passwords 5.
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Click Save changes 6.
After you complete these steps, the usage of one-time passwords will be disabled for all users in the account.
To re-enable usage of one-time passwords in your account, repeat the steps described above and check the box next to Enable one-time passwords.
Note
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If your account has SAML SSO or 2-step verification enabled, one-time passwords are required to run a full account backup with the backup tool. If you need to run the backup but one-time password usage is disabled, please contact Wrike's Support Team for assistance.
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If some users in your account are also members of other Wrike accounts and you disable one-time passwords, these users will lose the ability to use one-time passwords in all of the accounts that they have access to.