Administrator unable to delete tasks

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Bonnie Hutchins

We've changed access rights from a regular user to Administrator. They're still unable to delete a task though, even though they created it in the first place. They also have shared access to the folder it's sat under. Any suggestions please? :)

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Devree Czupinski

Bonnie Hutchins

Here are a couple things you can check:

  • What are the access roles in your organization? This is in the settings tab under account management for any user that is an admin. 
  • One of the items in here is "Delete Tasks/Subtasks and Detach Subtasks". If this isn't checked for that person's user type, they won't be able to delete anything. 
  • Next is to check what role that user has in the space itself. They could be an admin, but not set up as one in that space. Find this in "Space Settings"--> General --> Members

Hope this helps!

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Bonnie Hutchins

Thank you Devree, yes that has helped! We can now delete the tasks!😁

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Polyana De-Oliveira

Hello! I am also having this issue, but I think some of the settings have changed. I can't find the "Delete Tasks/Subtasks" section or the Space Settings. I am new to Wrike so I may just be looking in the wrong places. Any help is appreciated!

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Rohan V

Hi Polyana De-Oliveira, welcome to the Community! 👋
 
Could you please confirm your access role? If you cannot find the "Delete Tasks/Subtasks" option, it is likely that your current role does not grant you this permission. As of today, only users with sufficient permissions, typically Admins or users with Editor access with delete rights, can delete tasks or modify Space Settings.
 
If you need any more help, you can reach out to our Support team, or just let me know if you’d like me to create a support ticket for you! 🙂

Rohan V Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

Rohan V Wrike Team member Узнайте о самых популярных функциях Wrike и советах по его использованию

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Polyana De-Oliveira

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Hi Rohan, 

Thank you for your reply! I am an admin but still having issues with deleting tasks. No worries, I will reach out to support. Thank you for your help!

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Basudha Sakshyarika

Hi Polyana De-Oliveira 🙋🏻‍♀️ I hope the issue is now resolved. In case you still need any additional help or would like to get in touch with the Support team, please feel free to let us know. 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

Basudha Sakshyarika Wrike Team member Узнайте о самых популярных функциях Wrike и советах по его использованию

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