[From Wrike] Customize Request Forms' Post-Submission Emails! 🔥
Hi folks! 👋
We're thrilled to announce a new update that gives you more control over your external requests’ post-submission or thank you emails! 🔥
Before: After an external form is submitted, a thank you email confirming the submission is sent. This email is configured for the entire account, which means that the message applies to every single external request form.
Now: With our latest update, you can now configure the thank you email for each individual form!
This new feature allows you to personalize and tailor your thank you emails according to the specific form that's been submitted, providing a more customized experience! And we know that many of you have been interested in this feature 🙂
How to configure:
You can customize post-submission emails in the request form settings dialog. You can also update existing forms by editing them and adding a custom thank you email.
Please note that this setup works with external request forms only.
We're excited for you to try out this new feature and look forward to hearing your feedback. If you have any questions or need assistance, feel free to reach out too 👇
Lisa Community Team at Wrike Wrike Product Manager Станьте экспертом Wrike с Wrike Discover
Lisa Wrike Team member Станьте экспертом Wrike с Wrike Discover
This is wonderful! I already have my first one set up.
Love this; being able to clearly explain the next steps on a particular task/topic to the person who has sent in the form will immediately help us provide better service.
Very excited about this update! This is something I am asked about all the time so I am happy to be able to set this up.
This is great Wrike, thank you!
This is great! Thanks for the update. now if we can just have the sent from email be custom:)
This is awesome wrike! Thanks for the update.
We're so happy you like this one, folks 😍 Thank you for your feedback!
Lisa Community Team at Wrike Wrike Product Manager Станьте экспертом Wrike с Wrike Discover
Lisa Wrike Team member Станьте экспертом Wrike с Wrike Discover
Yesss!!!! Thank you Team Wrike! 🥳
Meredith Selden 🥳🤗
Lisa Community Team at Wrike Wrike Product Manager Станьте экспертом Wrike с Wrike Discover
Lisa Wrike Team member Станьте экспертом Wrike с Wrike Discover
This is great. Are there plans to do custom emails triggered from non-public forms as well?
Hi Long Ho! Not at the moment, but I've shared your feedback with our team 👍
Lisa Community Team at Wrike Wrike Product Manager Станьте экспертом Wrike с Wrike Discover
Lisa Wrike Team member Станьте экспертом Wrike с Wrike Discover
Hi! Can you please share if there are plans to make custom post-submission emails available for internal request forms, as well?
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Станьте экспертом в Wrike с Wrike Discover
Basudha Sakshyarika Wrike Team member Станьте экспертом в Wrike с Wrike Discover
Do you plan to include a link to the task in the thank-you emails? Similar to Jira, taking someone to a public-facing version of the task with just the original details, current status, due date, and comments would be helpful so our teams can keep track of their submissions. Thanks!
Hey Jason Haddad at the moment, this isn’t currently planned. Please feel free to suggest this idea by creating a post in our Product Feedback forum. In the meantime, if you’d like to see if there’s a workaround for what you’re trying to achieve, you can reach out to our Support Team as one of our experts can assist you further. Thanks!
Rohan V Community Team at Wrike Wrike Product Manager Станьте экспертом в Wrike с Wrike Discover
Rohan V Wrike Team member Станьте экспертом в Wrike с Wrike Discover
How can i edit the subject line that is for the custom email?
Rohan V Community Team at Wrike Wrike Product Manager Станьте экспертом в Wrike с Wrike Discover
Rohan V Wrike Team member Станьте экспертом в Wrike с Wrike Discover