Storage Limits

As an Admin of the account not the Owner, but the other Admin, i need to see how much storage we have used, it seems a bit ridiculous to have to go to my Boss and ask how much storage we have used. That is why he made me the Admin was to keep track of all of the information.

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I agree. We need a solution the allows Admins to locate storage information and limitations. 

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We recently ran out of storage which prevented us from uploading anything (which stopped our work until we were able to resolve)! I would really appreciate a notification to all admins prior to running out of storage so we can proactively make a change and not have dozens of team members' jobs interrupted. 

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We also ran out of storage space and administrators were not notified about that. It will be great if you add notification functionality about low storage and user licenses via email or UI for administrator role.

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I would be interested to hear from others on what steps they took to resolve the storage issues? We are very close to hitting our storage limit and I'm not 100 percent sure what steps to take to resolve.

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same problem with me

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Hi everyone, thanks a lot for your feedback here! I've passed it to our Product team, and storage limit visibility for admins is something they'd like to implement in the future. I don't have an ETA for now as the suggestion is not yet on the roadmap, but I'll let you know once I have updates from the team. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi,

yes, please let admins have access to storage space information !

 

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Thank you for supporting this suggestion, Stefan Pilsl! I'll let you know once I have an update from our Product team! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Storage information, please? How do I delete and locate my storage?

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Hi Asha Mody, storage limits are defined by the subscription level and by the number of users in the account. Here are the starting numbers (taken from Wrike Help Center):

As the account owner you can see the information about the remaining internal storage in Settings > Subscription:

To identify files that take up most of the storage space, you can open a project or folder where attachments are added in the Files view and sort attachments by their size:

You can also delete files from there.

Another useful tip: Cloud storage services do not count into internal storage in Wrike, so I suggest using GoogleDrive/Box/OneDrive/Dropbox attachments to optimize Wrike storage.

Finally, if you need more internal storage space, you can additionally purchase the amount of 1 TB. Let me know if you have any questions!

Lisa K. Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Lisa K. Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Lisa I see you still haven't fixed this problem. Admins do not get a notification about storage limits and we also can't see our storage account information so we can delete files or purchase more storage. Are we supposed to contact our boss and ask them to fix this issue? It's literally been two years since someone first mentioned these storage issues....

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Hi Theodora Deltona, welcome to the Community! 

For now, it's only the account owner who has access to this information. The feedback that we've received from you here has been passed on to the Product team to make sure they are aware of this ask. Here are the guidelines on how this Product Feedback forum works to get you started. If we get an update from the Product team about this suggestion, we'll let you know. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello Community team,

Could you please help me better understand something about file storage and deleting files? I followed the steps outlined above and deleted approx 10 GBs of files, however, when I try to upload a new file (10-15 MBs) I still receive an error message that I don't have enough space. Could you please confirm how long it takes for the Wrike system to register the deleted files and allow me to upload new content?

Thanks in advance for your help.

Regards,

Gabor

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Hi Gabor Bejan, welcome to the Community! According to our records, you should be able to upload a couple of 10-15 MB files. Did you remove files along with the tasks? If so, please ask your Admin to remove these tasks from the Recycle Bin to make sure the files are gone for good. The Account Owner can check how much storage your team has in the "Subscriptions" tab of Account Management. Please reach out to them to confirm how much space you have left.

Also, at the request of the Account Owner, the Support team can generate a special report that'll show the largest files in your account. Please ask your colleague to submit a ticket to us and we'll be happy to help!

Lisa K. Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Lisa K. Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Folllowing List for Post: Storage Limits
[this list is visible for admins and agents only]

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