Introducing Generative Search Results in Help Center ๐คฉ
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Hello Community!
Weโre thrilled to announce a brand-new addition to our Help Center: Generative Search Results! ๐ With the help of AI, you will now be able to quickly find relevant information about Wrikeโs features by simply asking a question in the Help Center search bar ๐ค
How it works ๐
Now, when you search in our Help Center, you will see a quick answer generated by AI ๐ชย
Important: Phrases or how-to questions are preferred to access better results - a one or two-word query may not trigger the most suitable answer.ย
๐ How to access Generative Search
Start using it now!
- Log into the Help Center. Only users logged in to their Wrike account will be able to access this feature.
- Enter your question or phrase. In the search field, type a question or query and press Enter.
- An AI-generated quick answer will appear at the top of the search results, if available.
- ย Explore further. For more detailed information, click on any of the suggested articles linked within the quick answer.
- Provide Feedback. Help us improve by providing feedback on the quick answer:
ย ย ย - Click the thumbs-up icon ๐ if the answer was helpful.
ย ย ย - Click the thumbs-down icon ๐ if the answer didnโt meet your expectations, select the reason, add a comment, and click "Submit feedback."
Please note that Generative Search currently supports only English language queries, with plans to add more options in the future. Also, this feature is experimental and as such is subject to change/removal.ย
Feel free to share your feedback in the comments below ๐
Happy searching! ๐
Hi everyone!
Following up on some of the feedback we have recently received, we wanted to reiterate that if a generated answer doesn't meet your expectations, you can take the following action:
After completing these steps, feel free to ask the question again in the search field of the Help Center.
If you have any questions or comments to share, please don't hesitate ๐
Thank you!
Cool! Itโs an important feature as the functionality in Wrike becomes more advanced and new releases are constantly being made. :-)
Good job!!!!
Thank you Neyl Walecki Pietro Poli! ๐ช