Follow up on @mentions

Hi,

is there any way to make a follow up for comments I have sent in tasks (@mentions). So is their any possibility I can be reminded by Wrike in 3 days that I have asked a question in a task to somebody? So if I do not get answer, that I will be reminded of it to go after it?

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Hi Sven Passinger,  such a feature is not yet available, but maybe an Automation rule could help? The flow I have in mind is: you ask a question to an assignee and change task status to the custom status "In review". If the assignee doesn't get back to you and change the status to the different one, the automation rule @mentions a specific user (you can set up a rule to @mention you, task author, assignee, followers, etc). Here is how the rule could look like:

Trigger

Action

​There are many different automation triggers and actions available. Please check this article about Automation Engine and choose what would work best for your team👍

If you have ideas about new triggers/actions for Automation, you can easily forward them straight to our Product team from the Automation builder:

​Also, you can submit your feedback as a feature request in the Product Feedback section so that other users can upvote the post and share their use-cases. Ideas exchange is the best way to collect feature suggestions! 🙂

Lisa K. Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Lisa K. Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Lisa K. that goes into correct direction but does not fit 100%.

The problem is that you have tasks which you ask questions and you want to get answer in 2 days and you have other tasks which you need answer (more complicate question) in 5 days. So this automation rule with a fixed date could give us some maximum timeframe for all tasks.

In my mind was an opportunity for the user who can define if he wants to be reminded in 2 or 5 days depending on what he needs (so in Outlook it would be the reminder feauture). So perfect would be to have a reminder feature for a task (individual for each user) that you can set in X days please pop the task up for myself that I have a look on it.

Best Sven

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Sven Passinger, thank you for describing your use-case! I agree that it would be great if Automation rules could be more flexible. Indeed, there is no straightforward way to set up a task reminder in Wrike, however, there some workaround you might try.

1. If a user gets an Inbox notification about a task, they can snooze it and get back to the task/comment in the future:

​2. You can use the Google Calendar integration to create a calendar event on the desired date. When the time comes, this event will remind you of the task. At the same time, I understand that managing many tasks this way could potentially overload the Google Calendar.

Your idea about a task reminder sounds great, so we'd love to see this as a Product Feedback request. Hope the post will encourage other users to share their experience on how they set up reminders! 📯

Lisa K. Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Lisa K. Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Hi Lisa K.

- Google Calendar integration: no I can not not allowed in company

The inbox: if I mention somebody else I do not get an Inbbox message. I would have also to @mention myself. That is a workaround but it is additional work so please make your program confortable and LEAN. Simply a button in a task with: remind me at some date every useer can use on every task. That would be perfect simple and increase work efficiency.

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I Sven and Lisa, this situation reminds me of a request I made about greater control for "snoozing" items in my Wrike feed/inbox. "Snoozing" takes only 1-3 clicks so it is very convenient. But if ANY task or project could be "snoozed" so that it showed up in our respective inboxes at X days in the future, it would be an easy way to create multiple reminders for specific tasks or projects based on those particular schedules.

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Sven Passinger, I'm afraid that notifications are not added to Inbox when you @mention yourself. I agree that setting reminders would be very useful, and we've changed this post to a Product Feedback post. Once the suggestion reaches the 60 upvotes' mark, we'll add a status to it 👍

Andrew Goddard,  thank you a ton for sharing your thoughts about the snoozing feature! Please ensure you have voted on the first post in this thread to add to the voting process 🙌

Lisa K. Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Lisa K. Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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