New user cannot see Team Workspace
Hello,
We have a new user on our team. I invited her to Wrike and added her as an administrator but she still cannot see our workspace. Can someone please advise?
Thank you
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Hi Colby, thanks for reaching out here! I can see you opened a Support ticket about this as well, but I just wanted to share what Darina from the Support Team suggested, in case it helps any other users:
After the invitation is accepted, you should share all the necessary Folders with the new user. By default, users have a blank Workspace.
Only if all Folders/Projects are shared with the User Group "My Team", the user will see the items right after logging in. Here you can see a detailed instruction on how Folders and Projects are shared.
Happy to help if you have any further questions! :)