Task Priority Status
Hi. Is it possible to edit the task's Importance?
Wrike has 3 status: High, Normal, Low.
I'm looking to edit the list to have 4 status: Critical, High, Medium, Low to map Jira's "Request Severity".
Thanks,
BW
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Hi Bobby Wu, welcome to the Community 👋
It's not possible to change the default importance list, but you can take a look at custom fields - it's possible to create a field and add your own custom priority list. I'll be happy to provide examples and/or screenshots if you'd like, please let me know 😊
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Thank you, Lisa. I am currently maintaining the Priority list as a custom field.
Would you know how Jira's severity status gets mapped to Wrike if we utilized the Unito integration via API call? What attributes in Wrike corresponds/updates through this integration?
Hi Bobby Wu! I can see our Support agent has reached out to you to gather a bit more detail bout your use case 👍 Please reply to my colleague when you can.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Added a like to this item, we are encountering the same questions. We also need a critical and have chosen to use a dropdown with Yes/No options completed only when an item is critical. Thanks for your post Bobby Wu.
Thank you Gretchen Linder 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Lisa we are using a custom field for this purpose as we too needed to customize the Importance field. But, this is limiting as it lacks the visibility & sorting capability of the default Importance field. adding SV - who has also expressed an interest in this in another post.
Thank you for sharing this detail MW -, I'll send your feedback to our Product team 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover