Automated messages at certain times of day

In order to keep employees aware of what's coming up and what's overdue, we have built automations based on start and end time of tasks. When a task they're assigned to is starting, they get a notification, and when it's overdue, they get another. However, it seems like these notifications only go out at the very start of a day (aka midnight) and since there can be many at the end of week, that means people are getting a dozen inbox notifications at midnight on a Friday for example. What we're requesting is an ability to time automated messages for certain times of day, and ideally only to be sent on working days since we've set that for the entire team.

Upvote 6
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
7 comments

Hi Nik Amar, welcome to the Community 👋

Thanks a lot for supporting this idea! I'm passing your feedback to our Product team. It will also receive a Product status once it reaches the 60 votes' threshold. Here's more detail on that, but please let me know if you have any questions! 
If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Lisa - i think this needs to be looked at: this is not a matter of popularity but usability - Wrike is sending notifications at 2am for my colleagues.
That is not a feature.
Can we please have it so the bot only sends messages during working hours?

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Olivia Gentilini I've asked one of our Support team agents to reach out to you about this, and they have. Please feel free to reply to the email 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Lisa has this been solved? Our team is running into this issue as well. Thanks!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Amy Schlabach, I can see you and your colleague have discussed this with our Support agent. We've also sent your feedback to our Product team.

If there's anything else I can help you with, please don't hesitate to post 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hey Lisa just wondering if there is any change to this? I haven't spoken with support or anything regarding this, but this would be a great thing to be able to adjust for my team. Thanks!

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Thomas Burdon, thank you for chiming in! I'm afraid that we don't have updates to share on this feature, but please rest assured that we will keep you informed in case there are any changes implemented 👍

Please, let us know if there is anything else we could help you with.

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Automated messages at certain times of day
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post