New Starter Seeing Shared Folders

Hello,

I have a new starter who is for some reason seeing a lot of shared folders which are very old, I've checked with others in her department / group who do not and cannot actually find the folders... I've tried putting myself into exactly the same group setup to her to see if I got the same folders but it doesn't work!

Screen shot of the white is the new coworker with the redundant folders, tasks and projects. Mine is the black one where we want it to be!

Also a screen shot to show that a task is shared with me but not visible on my folder list!

Very strange, running out of ideas if anyone can support?

 

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Hi Greg Stagg, I am going to guess that these folders for others are in a parent folder for them that is not shared with you. I would tag a team lead that has these projects shared with them and ask what parent folder this project is under. Then have that parent folder shared with you, and it should then take care of it self after that. 

Hope that helps.

-Ryan

 

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Hello Ryan Nelson,

You definitely put on the right course, but cracked it in the end. Basically everyone had access to subfolders within a main archive and they had broken out into their shared with me. I shared the entire archive folder with the business and it has completely tidied things up.

Thanks for the quick response - would have taken me a while to muddle through otherwise!

Greg

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Good to hear it. We jumped off that bridge in the early days. 

 

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Greg Stagg Just a friendly note that this Communty is a public space so anyone can see the screenshots you've provided here, including the one with the email addresses. I'd highly recommend removing that screenshot for your data security 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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