Ryan Nelson
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Activity overview
Latest activity by Ryan Nelson-
Ryan Nelson commented,
Florian Kislich Wrike is a perfect ticketing system, but if you want to communicate to end users that submit tickets that do not have access to your Wrike then you need a third party ticketing soft...
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Ryan Nelson commented,
We looked into this, and when I asked Wrike what they use for their support tickets, I was told that they use ZenDesk.
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Ryan Nelson commented,
Florian Kislich the way we set up the folder and space structure is that Managers have responsibility over certain folders and projects. As a result, when we create the @ mention comment, we are se...
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Ryan Nelson commented,
We have some fun ones that have proven useful. We have some that are like those already mentioned above where if a task status has not changed after a few days, then the automation sends an @ menti...
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Ryan Nelson commented,
Michelle Hammond glad I could help. Have a great day.
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Ryan Nelson commented,
Michelle Hammond, This is easy to do. You basically need to add the Custom User Field that has already been created into the Folder to which the results of your request form will go. To do that, wh...
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Ryan Nelson commented,
Michelle Hammond, As far as I know there is not a way to take some questions from one request from and add to a different request form. What you can do, as I am sure you already figured out since y...
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Ryan Nelson commented,
We have many, even though we are not a marketing or a project managing company, here are some workflows that we use for our internal processes. Bill Tracker/Work Expense tracking. We use this to...
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Ryan Nelson commented,
Hi Cammille, Yes I do work in the financial areas as the Controller. On top of AP/AR, I also over see Scheduling and Payroll. There is a list of things we use Wrike for within my team. These things...
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Ryan Nelson commented,
Hi Anna Wallace, I believe the new automation could help you here. I have been playing around and here is a way I think you could incorporate the status change and get the notifications correct. Wh...