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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Ryan Nelson

    I cannot think of a way to do this at the folder or project level but have you looked at Reports. You can select exactly what project or folders you want to view. This maybe the best way to look at these tasks and you can even click right into the tasks from the reports that you run. Might be worth a look. If you need help let us know.ย 

    Hope this helps.

    -Ryan

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Sally Brรผning

    Thank you for your feedback, but the reports do not solve the problem either, because the tasks in the folder that is shared with the customer are also included in the other internal folders for the customer and will therefore always appear in a report.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Ryan Nelson

    Hi Sally,

    Is the customer file taged in many folders. Within reports you can exclude the folders you do not want to see within the report. See screen shot.

    -Ryan

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Sally Brรผning

    Hi Ryan,

    Our structure is as follows:

    - Customer parent folder

    ย  ย - subfolder shared with the customer

    ย  ย - subfolders with all tasks concerning the customer

    All tasks are included in the subfolder with all the tasks concerning the customer and only some of these tasks are also tagged in the subfolder that is shared with the customer. We are now trying to get an overview of the tasks that are currently NOT shared with the customer. I hope this explanation helps...

    Best regards,

    Sally

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Ryan Nelson

    I understand this now. A quick question I have then is why would you have all the tasks tagged in the second subfolder? If you remove the folder tag of what is shared with the customer from all tasks in the second subfolder, you would then get the results you are looking for. Then if you want to see all the tasks within the parent folder then you could click on the parent folder and select the option to view all tasks and sub tasks.

    Hope that helps.

    -Ryan

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Sally Brรผning

    The problem is that the tasks are first created within the subfolder that is not shared with customer and are tagged later into the other folder. We would like to have a complete overview of all tasks for the customer (shared and not shared) in the subfolder that is not shared with him and therefore do not want to remove one of the tags. I know this is very specific... ;-)

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Ryan Nelson

    I think that it may be redundant when you can have a complete overview from the parent folder. Instead of folder tagging the other folder you could move tasks to the subfolder. In any case, you could create a third subfolder with just the tasks you want to monitor. Folder tag the needed tasks into this new subfolder and then you can work within the new subfolder putting only the tasks you want to see in there.ย 

    Hope this helps.

    -Ryan

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