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Account Owners cannot delete Space if it is created by another user

8 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Andrea Bonk

    Up Voting!  While spaces are great for organization, the account owner needs to have rights to delete, move, see, etc. to Spaces.

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    Alex Lautenschlager

    Agreed!

    As the account owner, you do have the option of deciding who gets to create Spaces.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    Hey guys, thanks so much for your feedback!

    Account admins on the Enterprise subscription can choose if regular users should have the right to create Spaces or not.

    To do so:

    1. Click on your profile picture in the upper-right corner of the workspace.
    2. Click โ€œAccount Managementโ€.
    3. Select the โ€œSecurityโ€ tab.
    4. Scroll to the โ€œCreate Spacesโ€ section and choose one of the following two options for who can create Spaces in the account:

    • Owner and administrators only
    • Regular users, owner and administrators

    5. Click โ€œSave changesโ€

    In case you limit the ability to create Spaces to the owner and account admins, these will be the only people who can delete Spaces as well.

    Please let me know if that helped ๐Ÿ‘

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Atthakorn Chanthong

    Hi Lisa

     

    We don't concern who creates Space but we do concern the system doesn't allow  the space to be deleted by Account Owner if it is created by other users

     

    Regarding Enterprise subscription, the issue is quite BUG rather the optional/enterprise feature

    as you see in Security Options in Enterprise Account,   whether you choose 

    • Owner and Administrator only  (I sense this is default value)
    • Regular users, owner  and administrators

     

    Account owner or administrator ALWAYS have the right to  create and delete space,  

    in other word, whether options you choose,  the user who creates space, always have right to delete space

    Create & Delete space should be DEFAULT behavior regardless the pricing tier accounts belong to, if user is an owner

     

    To be specific about security tab, it is used to controls whether regular user will be able to create and delete space.  It is not to control who can create or delete space as separate permissions 

     

    Please consider the fix for the issue.

     

    Thank you,

    Atthakorn

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Rich Teachout

    I have to agree, the Owner should be able to delete / manage any space. This is the situation I now find myself in (I'm new here):

    • Started trial account and created a space to try things out in.
    • Transitioned to a paid account 
    • Changed ownership of the account to my work account
    • Deleted original owner account used for the trial

    Problem: 

    • I now have a space in my account that I cannot delete, as there is no space admin for that space
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    Hugh

    Hi everyone, thanks for the feedback! I don't have an update for you at the moment, as soon as I have one I'll let you know. Also, once this post reaches 60 upvotes, our Product team will be able to provide a status here.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Justin Strasser

    Same problem, this is really frustrating.  Especially when a user that created a space is no longer available to close it out.  Admins should absolutely have the ability to delete spaces users have created.  This feels like a bug more than a lack of feature.  

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Hugh

    Hi Justin Strasser, thank you for your feedback here. It's been passed on to the Product team.

    There are currently no plans to implement this suggestion into the short-term roadmap. If anything changes, I'll let you know.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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