How to create new top-level Folder/area?

With a little restructuring, I'm taking on making changes to our Wrike environment as needed. I'm trying to set up a new top-level folder, and can't seem to find a way to do it. I can create folders all day, just not at the very top level. Is this done somewhere else? Is this a permissions I need to set up for myself? Or maybe I'm missing some simple step. Dragging didn't seem to work.

Maybe I need to create a new department? I'm not seeing where to do that?

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Hi Charles,

It looks like this changed when Wrike introduced the Spaces piece. You used to have a team name, that was generally your company name where newly created top-level folders were placed. Now it seems like any new folder created, when not on an existing folder, creates the new folder in your "Personal" Space. Are you finding the same thing?

To move this to a top level folder you need to remove the folder tag. For example, I created a folder called 001, which ended up in my "Personal" Spaces folder. The following steps would be the same if the newly created folder existed in another folder. 

Once created, click on the newly created folder. 

In the top left-hand corner of the folder window, you will want to select the Folder info icon.

A new window will then open to the left where you can find the folder tags. Hover over the folder tag that is there and an "x" will appear. Click on the "x" and you should find that the folder now appears in your folder structure on the left.

Once there you should be able to drop and drag any of your existing folders and projects into this newly created top level folder.

This is a few more steps then what it used to be, but it is what I found is the only thing that works. Hopefully, someone else has an easier way of doing it. In the meantime, you can start your undertaking of restructuring.

Hope this helps.

-Ryan

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That'll work! Thank you!

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Thanks Ryan! I was having the same issue. 

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Me too! Seems like as an admin we should be able to still see our top level "Team Named" folder.😕

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WOW - Great! - Why did this change though?

Susanne

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@Susanne, I cannot speak for Wrike but with the update that included Spaces, it adds a whole new level to collaboration. Now folders should exist in a teams "Space" as opposed to the folder structure. It is a different way of thinking about your companies workspace. You can folder tag multiple spaces for a folder or project, and if you are shared a folder but not shared the space it lives in then it would exist in a folder structure for you. 

I hope that makes sense.

-Ryan

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