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Date formats

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    Lisa

    @Richard  Hi, happy to see you on the Community ๐Ÿ™‚

    I'm going to create a Support ticket for you, the team will be able to help with this ๐Ÿ‘

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Frantiลกek Roztoฤil CBRE

    Yes, please change the Snapshot time format to that used in the profile settings.

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    Lisa

    @Frantiลกek Hi, thanks for reaching out here ๐Ÿ™‚ Our Support team are looking into this, and I'm going to raise a ticket for you too to track this issue. 

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Tessa Flaws

    Hey Lisa, as per my comments on a similar post, I am having the same issue. Details are: I have my settings to dd/mm/yyyy, but the baseline/snapshot link still defaults to US data format (see image). We are sharing these reports external and getting a lot of push back because of the date format. The only solution we have is to take manual screenshots to create pdfs of the Wrike programme so we can get the correct date format...which is definitely not ideal! Are you able to provide any guidance?

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    Lisa

    @Tessa Hey, thanks for reaching out and sorry to hear you're having issues. I'm raising a Support ticket for you so that the team could advise. You'll get a notification soon ๐Ÿ™‚

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Nik Tee

    I would also like to jump onto this. We are having the same issue with snapshots.

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    Lisa

    @Nik Hey, happy to see you on the Community ๐Ÿ™‚ I'm raising a ticket with Support for you, someone from the team will contact you soon ๐Ÿ™Œ

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Susan Miller

    Hello Lisa, 

    Has the issue with American date format in snapshots been resolved?  I experienced this issue today also.  I am based in Europe and prefer to use the dd/mm/yyyy format

    Thanks

    Susan

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    Lisa

    @Susan Hi, thanks for reaching out and sorry to hear you're experiencing issues. Our engineers are working on it, so I' raising a Support ticket for you so that the team can look at it for you. You'll get a notification soon ๐Ÿ‘

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Nik Tee

    Has there been any update on this issue? I'm having the same trouble with the Report Snapshots and I haven't received any information in a while. I have customers complaining about the confusing dates, so I'd like to get this sorted ASAP. 

    Thanks

    Nik

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    Lisa

    Hi @Nik, thanks for bumping the thread! I can see that our engineers are still working on this; I'll ask the Support to update you as soon as possible. Sorry for the inconvenience!

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    Monika Jouan

    Hello,

    Basically, I have the same request as previous people : we would like to have the date in a European way not in the American format. 

    Our settings are correctly set :

    Yet, in reality :

    Thanks a lot in advance for your help ! :)

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    Lisa

    Hey @Monika, sorry to hear that! I'm raising a Support ticket for you now - as far as I know, this issue should have been fixed, so let's see if our Support can advise taking some additional steps.

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Monika Jouan

    Thanks a lot, Lisa ! 

     

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    Dermot Moloney

    I am having the same problem. Eventhough my profile setting is UK format, Reports always use US format. Can you confirm if this has been fixed ?

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    Lisa

    Hi Dermot Moloney, welcome to the Community ๐Ÿ™‚

    Do I understand correctly that you are talking about the date format in the Gantt Chart Snapshots? If so, the date format rather meets browser locale settings than Language & Region settings in Wrike. 

    Please update your Chrome browser here: chrome://settings/help 

    1. Find Settings under the three-dotted menu in the upper right corner of your browser. 
    2. Scroll down and click Advanced. It's at the very bottom of the page.
    3. Scroll down and click Language.
    4. Click Add languages.
    5. Select a language that meets your requirements regarding the date format display.
    6. Click Add.
    7. Press on three dots next to this language and select "Move to the top".


    Now Gantt Chart Snapshots should have the correct date format. 

    Please let me know if that helps! 

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Judah Ferst

    Hi, 

    My company is headquartered in NZ, but we are in the US. In the UI I am able to see dates (this is for timelogs specifically) in MM/DD/YYYY format, but the export comes in DD/MM/YYYY - really counter-intuitive and makes this difficult to merge with other data. Any update on this?

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    Hugh

    Welcome to the Community, Judah Ferst!
     
    In your settings, go to the date and week settings in the Account Management page. If you change the default date format for Guest users here, it will change the date format that appears in exported timelog data.
     
    Hope this helps! If you have any other questions, let me know.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Judah Ferst

    thanks - would have never figured that out. We are a global company so this only solves this partially as we might have guest users in different countries. Anything on the roadmap to make this more granular?

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    Hugh

    Hey Judah Ferst,

    The Product team currently have no plans to implement this feature into Wrike. I'd recommend making a post in the Product Feedback section about this, so that other Community members will be able to provide their own feedback on this suggestion too.

    If you need anything else, be sure to let me know!

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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