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[Open Discussion] How do you onboard?

5 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Daniel Lipschitz

    We always have new employees start with the wrike training videos.ย  Watching the first 6 is mandatory, others are optional but recommended depending on that users role.

    We also hold new user training every month or so.

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    Cool idea Daniel. We do something similar for new employees starting here in Wrike too. Do you get feedback that these videos help? It would be great to hear which videos you've selected.

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to learn more

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    Ansel Robateau

    We are still working on our onboarding process.ย  The difficulty is in tailoring the use of Wrike to our company structure so that Wrike does not become unusable.

    Wrike's flexibility is its strength.ย  However, it is also a challenge when training because almost anything is possible.

    So our training will focus on best practices and we will provide links to the tutorials available online.

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    Hi Ansel, don't forget to let them know they can always come to Community if they have any questions.

    It might be also worthwhile having a separateย training for each department so that the basics of how to use Wrike for their particular team needs are met. Usually, once they get the basic fundamentals, the rest of the features are very intuitive.

    Please keep us updated on how you're getting on, the challenges and successes of onboarding ๐Ÿ‘

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to learn more

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Ansel Robateau

    Thank you.

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