Post-project review surveys

We have a lot of people submit their projects to our team via request forms, but no way to track project satisfaction once the project is marked as completed.

Our department productivity and brand would benefit from a survey being sent post-completion of our projects to the person who originally requested them so that we can highlight problem projects and see what we can do to improve upon them in the future.

I've even tried the Zapier integrations with other 3rd party tools, but there's no way to initiate a trigger to another 3rd party application by completing a project in Wrike.

Perhaps this could be something that utilizes custom fields down the line to minimize the cost of time to implement this in the future?

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Stephen

I'm surprised this hasn't picked up even more votes. This is a super interesting idea!

I've seen one solution that was undertaken by a creative team.

They basically created a form with some questions to gather feedback. So, when they completed a Task, they @mention the person who requested, and asked them to fill out the form and linked it in the comments. The first form question was to paste a link to the task for reference, and then followed up by 3-4 questions about the Task itself. This team used Google forms for this solution as they just wanted to gather high-level feedback data rather than create tasks from individual feedback, but either choice can work.

Admittedly, not ideal, but certainly something that might work for now. If anything is raised from our Product team on this I'll let you know 👍

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Any updates on this? It would be nice if we can have an option to generate a survey once a task is completed. 

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Hey Ronan Jepvel, thanks for reaching out! The team doesn't have it in their plans currently. If there are any updates, I'll make sure to let you know. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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This feature would be very useful to our team!

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I agree, this is something my team is currently looking for as well. I've looked for other solutions outside of Wrike with 3rd party integration softwares or different survey platforms altogether, but would love to have it all in one place. Using Wrike for project management has worked well for our team and would love to have a survey trigger option when projects are completed to survey client satisfaction.

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Thank you for your feedback, Florencia Nicole Cavazos, and welcome to the Community! 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Any new updates on adding a project survey?

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Hello Carol Carol, thanks for following up on this suggestion. Currently, there are no plans towards implementing such functionality, but please do encourage others to share their support for this suggestion. The number of upvotes helps our team assess the popularity of an idea amongst our Community members and this suggestion is yet to reach the threshold to receive a status.

Here is a useful article explaining what happens after we receive Product feedback 🖊

We'll be sure to update you here if there are any changes in the future in relation to this suggestion. Please let me know if I can help with anything else 😊

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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