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3 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Peter van Teeseling

    Eric - for reporting bugs I have a Wrike request form setup.

    The actual folder it goes into has a custom workflow similar to common statuses:

    - new

    - assigned

    - resolved

    - reopened

    - Closed

    - duplicate

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Michael Michalak

    Our software bugs can deal with several different teams so we have that indicated on the request form itself. Each entry tags the bug into a specific triage folder being watched by our tech partners. From there, it has a very similar WF to what Peter has here.

    ย 

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    @Michael & Peter, great advice and insight!

    @Eric - has this been helpful for you - any further questions? ๐Ÿ™‚

    Stephen Community Team at Wrike Part of a Marketing Team? Check out Your Very Own Community Space

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