I absolutely love the add in for Outlook. I open my In-box in the am, convert any email that needs attention to a task, assign it to a folder, set the status, assign to the appropriate person, and give it a date.
I love that when i get any email associated with an email that i created a task from, Wrike offers to let me send the new email as a comment.
I love that i can update the status, etc right from Outlook based on the new email.
I love that i can send an email (via BCC) to a specific folder and have it auto assign user, status and gives it a date.
Specifically, we track and respond to all negative reviews from most major review sites. I have to create a response, send the response with a snip of the review to the store manager for his review and then post or adjust the response if needed. What i was doing, was, after sending the email to the manager, i would go to my Sent folder and turn it into a task, assigning, etc. Now, i send it to a specific folder (i.e. Google, Yelp) in the bcc column as i used the Email address for that folder and turned them into a contact (Google-Wrike, Yelp-Wrike). Those folders are set up with a specific workflow as default that auto assigns new tasks in that folder to me and sets the Status. Talk about a time saver!!!
Only drawback... You have to go to that task after it shows up in Wrike (give it 2 minutes) and set the duration, Wrike auto assigns 1 day regardless of your personal settings.