What can we help you with?

e.g. Gantt chart, Creating tasks, Sharing folders

Prevent Deleting Comments

19 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Henrik .

    Agree, this feature is missing big time

    Is this helpful? 5
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Romy Vizzini

    Hi,

    When we are referring to something wrong (feedback, process, change,...). Sometimes the person making the mistake erase the comment. So if we go back to the comments we can't see the mistake anymore. This is not very collaborative.ย 

    I suggest to have a limited time (like the time for updating the comments). So the timeline is really all discussions nothing will be missing

    Is this helpful? 2
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephen

    Hi guys, I can see how this would be a useful tool. For now, deleting comments isย mainly for removing any inaccurate information provided in ever which can confuse and sometimes even delay tasks from being complete. Providing the opportunity to delete this detail is a useful feature for those cases.

    The only people who can delete a comment is the person who created the task and the person who creates the comment.

    I think this could be looked at for further enhancement however so I'll be sure to bring it to the attention of the Product Team - thanks for sharing your use-cases, they add a lot of value for the team ๐Ÿ‘Œ

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Nic Stuart

    I fully agree, users should not be able to delete comments for accountability reasons.

    ย 

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stanley Chan

    Please prevent Edit and Delete Comment!


    I am new in Wrike, please make this feature as soon as possible, both Edit and Delete comment could be disabled somewhere in setting page, ย  this maybe a reason we drop Wrike.

    We want to keep every comment which helps to trace/monitor entire discussion through comment. You may feel the pain especially when working on cross team project.ย 

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Serhiy Krypak

    Please, constrain this option for accountability reasons.

    Is this helpful? 2
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Andriy Vertseshuk

    There should be some countdowns for "Edit" and "Delete" options.

    E.G.: 10 min for "Edit" and 5 min for "Delete"

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Inna Ilchuk

    I agree, users should not have the right to delete or edit comments. Especially without displaying the history of changes.

    Is this helpful? 2
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Jonnie White

    I fully agree with the above, administrators should have the ability to restrict users from being able to edit and/or delete comments.

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Michael Thom

    (Edited )

    Maybe another way to mark incorrect content for a user would be the ability to strike an element.

    So therefore it is not deleted, but the user can still mark it as incorrect or incomplete information. I think deleting should be possible with some kind of version history.

    I'm fine with giving a certain amount of time to delete/edit an entry

    ย 

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Scott Henderson

    In order to accommodate the needs of those who require a trustable "audit trail" for accountability in task comments (a great many of us), as well as the need to be able to make incorrect comments not cause misunderstandings, why not provide a way to strikethrough or otherwise tag comments or selected text within a comment as incorrect/erroneious, and even allow the correction to be made with the correctors information and time stamp included.ย  That would be part of the comment history.ย  The corrected comment and the updated, correct comment, should have a link to each other to make it easy to see where corrections were made in the thread.

    Scott Henderson Arizona Community Foundation azfoundation.org

    Is this helpful? 1
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Lisa

    Hi @Everyone, thanks for sharing your feedbackย ๐Ÿ™‚ย It is all passed to our Product team, and upvotes of the original suggestion help the team assess its popularity. For now, I don't have an update to share with you, but I'll get back to you when I have news. Once the suggestion hits 60 votes, we'll add one of the Product Feedback statuses to it.

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 1
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Robin Blancarte

    Is there an update available to this yet?

    Is this helpful? 1
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Alice Krieger

    Feature needed to assure accountability. Thanks!

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Henry Keen

    (Edited )

    If you don't wish to delete comments, then just don't delete them. ย No need to implement as a feature.

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Scott Henderson

    Just "not deleting comments" won't suffice for larger enterprises. Many businesses and organizations require a reliable audit trail that cannot be altered, to ensure accountability for operational activities.

    Scott Henderson Arizona Community Foundation azfoundation.org

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Henry Keen

    If you don't trust your workers to be accountable, then why do you hire them and put them in positions of responsibility.ย 

    ย 

    Is this helpful? 0
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Michael Thom

    For companys working on pharma and medical devices its not a matter of trust. Safety against manipulation is an inherent requirement by most authoritys.ย 

    Is this helpful? 1
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Henry Keen

    Michael, great points about the regulatory and legal requirements in the medical device and pharma industries.ย ย  Thank you for your input.

    Is this helpful? 0

Please sign in to leave a comment.

Folllowing List for Post: Prevent Deleting Comments
[this list is visible for admins and agents only]

Community

Welcome ๐Ÿ––

Hi there! ๐Ÿ™‚ Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome ๐Ÿ–– Have you checked out this week's Release Notes yet?

Hey! ๐Ÿ‘‹ Curious about something? Visit How To to search and ask the Community for answers.

Welcome! ๐Ÿ‘‹ Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.