How to automate adding a comment based on the custom text field content?

Hello,

 

I was trying to do some automation to make our team's weekly update meeting more efficient with Wrike.

I can use the most of core features of Wrike, but I'm wondering whether I can do this kind of automation or not, so please help if you have any idea.

 

What I'm trying to automate is:

  1. I've already made 2 custom fields - 'Reported?': single selection, 'Weekly update': text
  2. Each team member enter some weekly update content in the 'Weekly update' field before every team weekly meeting.
  3. Once the weekly meeting finishes, each team member select 'completed' in the 'Reported?' field.
  4. Then, automation logic should trigger - add a comment to each task with the content of 'Weekly update' field, and removing values of both custom fields.

I tried to use like {{customfield."Weekly update}} things but it does not work.

How can I do this kind of automation?

I don't want my team to manually add weekly update comments after the weekly call, and want to show my team that Wrike is really awesome and powerful tool much more than their expectation.

 

Thanks.

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3 comments
Hi supark127 Roy Park, welcome to the Community, and thanks for posting!
 
At the moment, the built-in automation cannot yet insert custom field values into comments. For now, you can automate the status change, but the comment will need to be generic or added manually.
 
Closest Possible Automation:
  • Trigger: When custom field 'Reported?' changes to 'completed'
  • Action: Add a comment (but you’ll have to use a static message, since dynamic insertion of the 'Weekly update' text is not supported)

Example comment: “Weekly update has been reported. (Please see the custom field for details.)”

I completely understand that this serves as a reminder and doesn’t fully address what you’re looking for. While we wait to hear from our Community members, if you’d like to explore other possible solutions or workarounds, please feel free to contact our Support Team. Alternatively, I can ask one of our experts to reach out to you, just let me know, and I’m happy to help! 🙂

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

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Hi supark127 Roy Park, you can to it by using Wrike Integrate.
It's pretty simple.

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Hi Pietro, could you expand a little...?

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