Request Form Conditional Logic Enhancements
I’d like to submit a product feedback request regarding the conditional logic capabilities in request forms. Our team would greatly benefit from more advanced conditional mapping—specifically, an IF/THEN logic structure with multi-level follow-up questions.
For example, if a user selects Item A, the form should only surface follow-up options A1 and A2. But if they select Item B, the next available options might be B1 and C instead. This layered logic would allow us to create more intelligent and efficient forms that better reflect the complexity of our intake processes.
Currently, the limited conditional actions restrict our ability to customize experiences based on multiple conditions. Enhanced mapping would significantly improve request routing, reduce user error, and streamline the submission process.
We’d love to see this on the product roadmap and are happy to provide additional use cases if helpful.
Our workaround for this is to redirect to separate pages based on single select questions. So, if they select option A, they redirect to page 2, B would get them page 3, etc. That way we can control multiple follow-up questions. Hope this helps!
Thank you for your suggestion, Alexandra Torres! 🙋🏻♀️ The workaround suggested by Ali Moses is a great option as well and can be quite helpful, even for multi-level follow-up questions. I’ve also shared this feedback with our product team. 😊👍🏽
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Basudha Sakshyarika Wrike Team member Become a Wrike expert with Wrike Discover
Hi Alexandra Torres
please support also my request regarding more flexibility with request forms, I guess that could be helpful also for your use case: Request Forms: redirecting depending on variables – Wrike Help Center
Kind regards,
Florian
Just upvoted Florian Kislich
Thank you for sharing your feedback post, Florian Kislich 👍
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover