Wrike Sync not finding Xcel file when it used to (New PC)

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Joe Tilton

Had a sync working to grab data from an Excel file on my desktop just a month ago.  Then my laptop crashed out and got a new one.  Now I cannot get Sync, or Unito, to find the same file in the same position on a new laptop.  Tried new flow and editing the previously working one.  Error is - "Resource could no be found".   Shows Excel and my account, then by Row, but then the error at "In the workbook".  Also won't let me go to anything but OneDrive when searching for my file.  Admittedly, I am not well experienced with Wrike or Unito, but it was working previously before the PC crashed out.  Thanks for any guidance.

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Rohan V

Hi Joe Tilton 🙋‍♂️
 
I’m sorry to hear about the issue you’re facing. While we wait for our Community members to respond to your post, please feel free to contact our Support Team, as they may be able to provide a solution. If you’d like me to ask one of our support experts to contact you, just let me know. Happy to help!

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

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Joe Tilton

Hello Rohan,

Thanks for the note, and I would appreciate someone contacting when they can about this.  It is a holdup right now.

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Rohan V

(Edited )

Hi Joe Tilton 🙋‍♂️

It’s done! I’ve raised a ticket on your behalf. One of our Support Experts will contact you shortly 👍

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

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