Enhance approval workflows with approver groups, multiple approvers, and not-same-as-requestor and not-same-as-prior-approver options
Problem Statement:
Sometimes, the approver for a workflow is not one specific person. While Wrike supports adding multiple people, that also requires the admin of the space or account to stay on top of changing human resources to update approvers when people join or leave the company which can prove challenging as more workflows are added.
Additionally, sometimes all that is required is a "two people to turn the key" type of scenario where all that is needed is someone other than the person requesting the approval to be the approver.
Finally, sometimes a task needs multiple approval levels such that each stage of approval might have different approvers, but someone might be able to approve at more than one level but should not be allowed to approve more than one of their assigned levels.
Proposed Solution:
Add an approvers group feature to allow targeting approval by any one member of a group. A group would be created with a unique name that could have multiple users added as members. Group membership would be maintained separate from the workflow at the space or account levels and could also be integrated with SCIM provisioning. The group name would be set as an approver to the workflow stage.
Add a number-of-approvals-required option that specifies whether one or more approvals is needed at a given stage.
Add a not-same-as-requestor option that prevents the user that is moving the task to the approval stage from approving it.
Add a not-same-as-prior-approver option that prevents a user that has already approved a task from approving it at a different stage.
These options would allow for easier maintenance of approvers across multiple workflows. They would allow for simple approvals across teams that only need to ensure someone other than the assigned worker approves it. They would also allow for complex multi-stage approvals where one or more groups could be involved in approval while ensuring that no one person can approve more than once.
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