Custom field option deleted, will it be removed from tasks?
Will anything bad happen if a Single select option from a custom field is removed? For example, if any task has that option selected will remain in the task or be blank?
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Will anything bad happen if a Single select option from a custom field is removed? For example, if any task has that option selected will remain in the task or be blank?
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Crystal Fugate In my experience, the option will remain in existing tasks, but not be available for selection in any new tasks.
We have run into this a lot, it will remain in the task and will be show in gray as ["Internal"]. I took a screenshot to show you what it looks like. You can see it on the first line in the screenshot. I do wish I could run an automation or something to automatically adjust old ones - it's actually super annoying because you can't search by that item anymore and it won't show up when you filter either (if you filter by the custom field selections). I end up manually adjusting them which isn't terrible with the mass editing tool in table view - but I would prefer an easier way.
Thank you! I did remove the single select option and it worked out. Except - any automation that was tied to the custom field broke. Note for the future: edit all automations before removing an option.