"New Outlook" - Wrike add-in is not performing as expected
Hello - my company is moving to the "new outlook" setup and I'm having issues with the wrike add in working as expected.
1) it keeps logging me out of wrike so i have to log in *every time*
2) it will only let me add an email as a comment, not create a new task.
I am currently able to revert back to old outlook and then everything works fine. however at some point I'm going to lose that ability.
Hey Kristin Irvin, thank you for letting us know this! I've asked our Support team to look into this, one of the agents will reach out to you 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Lisa one thing i noticed is that I can log in through outlook, but i have multiple wrike accounts - there's a *really* old account that's no longer in use that it's defaulting to, and when i try to change to the useful account, it disconnects. I may just need someone to tell me how to leave an old account or make a different account my default.
Kristin Irvin Of course, someone from the Support team will help you with that.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover